Mark L. Smith Email & Phone Number

Denver, Colorado, United States

On the Cogent Learning and Development Team, I drive the success of our regional sales teams by overseeing the design, development, and delivery of impactful sales training programs. I work with sales leadership to assess training needs, establish clear learning objectives, and ensure alignment with overall business objectives. In this role, I supervise a team of Regional Learning Managers and provide guidance and support to facilitate the effective execution of training initiatives across multiple regions.

Denver, Co

I lead learning events covering sales, systems, and telecommunication services for sales professionals from around the world. I also have responsibility for initial training, individualized performance coaching, and consulting with sales management in order to fill knowledge gaps and contribute to the success of the professionals in my region. Cogent is a multinational Tier 1 Internet Service Provider consistently ranked as one of the top five networks in the world. Our primary service offering consists of Internet access and data transport, offered over our award-winning fiber optic, IP data-only network, along with colocation in any of our 54 Internet data centers.

Boulder, Colorado

In this role, I was responsible for creating and enhancing all aspects of the sales training materials and events for our sales professionals world-wide. Zayo provides communications infrastructure, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses.

Denver, Co

This was a B2B sales position with responsibility for managing an assigned base of customers and growing that base. This includes identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.

Greater Denver Area

I held several roles for this IT Professional Services and Staffing company but the primary was new business acquisition including managing a team responsible for the entire sales cycle while working my own book of business as well. As a manager, my duties also include hiring, training, and the on-boarding of new sales and marketing representatives. In conjunction with these activities, I created and implemented a new hire sales training program and handled all training and administrative duties with respect to our CRM.

Littleton, Colorado

In this role, I worked in all levels of the learning process, (ADDIE), including meeting with stakeholders, instructional design, course development, classroom and on-line delivery, assessments, and reporting. Topics included sales, general technologies, specific products, and administrative functions. It was suggested that I interview for a vacated training manager position however I accepted another role with my previous employer.

In this pure sales role, I opened the Western Region for business and added several new accounts, served as an account manager on each, and I developed and lead the company sales training program. The position involves developing IT Professional Services, (consulting, outsourcing, project management, and staffing), business with clients of all sizes and industries. I also began, designed, and facilitate a monthly sales training session and have vast experience with communicating across different cultures. I was so successful in this role that the company later recruited me to start a new business acquisition team.

Served as a Sales/Account Executive and Partner Support Specialist – also held a primary Business Development role. Was successful in growing and daily management of a base of over 500 local and national IT accounts, had sole responsibility for launching a new curriculum line, and built strong and stable professional partnership relationships. Conducted heavy prospecting for new business, daily account management, closing of major accounts, field and telephone presentations, partnership-building, and channel management.

This is an outside sales and account management positionwith a nationwide telecommunications firm. Primary responsibility includes prospectingfor and closing new business while simultaneously managing and growing a base ofcurrent accounts. Products are data, voice, and network solutions positioned for small,medium, and large companies. In only my third month at this position, I led the entirearea branch in sales and I was the only SAE in the branch to have exceeded myquota that year-to-date. I was successful in this position due to my work ethic, salesskills, business expertise, and technical product knowledge.

I was responsible for designing and conducting intensive training classes for newly hiredsalespeople, experienced representatives, and sales managers. I held primaryresponsibility for design and presentation of sales, sales management, and telecomtechnology instructional material.

Started and operated this temporary speaking and sales training business. Through JumpSales Productions, I delivered focused, effective, and morale-building presentations tonext-generation firms and individuals.

Responsibilities included every aspect of the sales process: prospecting, qualifying,presenting, closing, and follow up. Products sold are most broadband services, webservices, and hardware. This role required an ability to partner with personnel inside andoutside of the organization to deliver an effective solution. Note: Company went out ofbusiness.

This is an executive level sales position charged with seeking and signing qualified channel partners. I began work at Rhythms in a lead-generation role for this nation-wide DSL provider but was quickly promoted to Sales Representative responsible for closing business with small and mid-sized firms. Highly successful in this position, I was then promoted to Account Executive and Trainer with duties ranging from daily channel partner account management to conducting training seminars for various partners. I rounded up my career as a Partner Development Representative before this firm went out of business.

This was an outside Business-to-Business sales position which included heavyprospecting, cold calling, presentations, negotiations, closing, customer service, etc.Requires extremely strong initiative and organizational skills in calling on and managinga very large client base.

As a retail manager, my responsibilities included hiring, sales training/management,customer service, goal setting, reporting, merchandising, and many other aspects ofopening and operating a successful enterprise.

I handled all managerial functions including sales, staffing, training and development,client services, revenue enhancement, and bookkeeping. Succeeded in task ofrebuilding a fallen and discouraged operation into a smooth running, efficient, highvolume profit center.

Controlling day-to-day operations of a busy mall intercept office, including projectmanagement and data interpretation; sales, general payroll, billing, client services, costcontrol, and strategic planning. Required long hours, dedication, and fundamentalbusiness skills in overseeing an entire operation.

Bachelor Of Science, Management

High School Diploma, General