- Analyzes supply chain data to make recommendations for process improvements.- Informs Implementation manager and project managers of supply chain-related issues in order to set expectations for on-site delivery.- Identifies and drives continuous improvement opportunities to streamline processes and improve accuracy and efficiency within operations.- Customer quoting and order placement.- Determines appropriate supply chain strategies to maximize customer satisfaction and on-time delivery.- Manages activities related to strategic and tactical purchasing, material requirements planning, controlling inventory, warehousing and receiving.- Conferred with Supply Chain Director to forecast demand and create supply plans to confirm availability of materials or products.- Manages Return Material Authorization Program (RMAs): Communications with tech support team, clients and vendors as it relates to non-functioning items going through the troubleshooting process, being returned to vendor (if found to be defective) and replaced.- Handles client inquiries regarding product availability/lead times, orders, billing and RMA shipments.- Communicates with vendors regarding product information, lead time and order/shipment status.- Completes all RTLS related inventory transactions in Netsuite from purchase order creation to sales order fulfillment.- Document Management: Organizes and saves all order/shipping documents: client orders, internal order documents, invoices/credit memos, vendor shipping reports, shipping notifications.- Master Data Management: Assists product team with the maintenance of Sellable Hardware Items Catalog.- Creates opportunities in SalesForce for all incremental orders; assigning to commercial team/account owners.- Reviews vendor service maintenance agreement quotes for accuracy; issues POs to vendor for each vendor site.- Research the number of devices on-site at client sites, calculate total maintenance fees for client contract renewals.

- Processed POs and handles vendor creation using SAP ECC /SAP SRM Eproc.- Supported Commodity Managers with vendor approvals and disapprovals as well as setting up RFPs using Ariba.- Assisted Commodity managers with obtaining completed Supplier Self-Surveys and the drafting of Supplier and Disapproval (SAD) forms.- Facilitated creation and circulation of NDAs with legal department.- Assisted Indirect Purchasing Manager with supplier diversity initiative.- Maintained contract and quality document files for Durham, NC office and on Livelink system.- Reconciled invoices/receipts for Amex and Visa p-card purchases.- Updated contract tracking database on Livelink monthly.- Performed follow ups with vendors and internal customers regarding executed docs (NDAs, MSAs, Amendments, etc.) - Tracked spend for diversity and consultant suppliers.- Maintained spreadsheet of the effective and expiration dates of supplier agreements. Informed Commodity Managers when these agreements are within 90 days of expiration.

- Received and processed POs using Cubware and Visco systems.- Received shipping schedules from China and Hong Kong offices and relayed any shipping delays to my supervisor as well as to the client.- Kept spreadsheet of shipments from all factories in order to keep track of scheduled ship dates, delays as well as profits and losses incurred each month for each overseas factory.- Synchronized product data, UPC information and price information using GS1 US – 1Sync system.- Did market research in order to ensure that the price point for our products remained competitive.- Received and replied to emails as necessary from both the client as well as my colleagues in both the China and Hong Kong offices. Also received all samples from overseas offices.

- Received and sent acknowledgements for all EDI Orders.- Checks EDI orders against spreadsheet to ensure that the correct styles and amounts of goods received from overseas factories were enough to meet the order’s requirements.- Sent both advanced shipping notices (ASNs) and EDI invoices for the large accounts: Macy’s, J.C. Penney and Kohl’s.- Created VICS bill of ladings as well as UPS, Fedex and DHL labels for outgoing shipments.- Created shipping labels for stock orders using LabelView.- Assisted accounts receivable with researching chargebacks.

- Entered POs for both the international and industrial divisions into company’s network using PowerTerm.- Used Power Term in order to create both regular and EDI invoices for the orders that have been filled and shipped. - Processed the shipment of merchandise by using the UPS, DHL and Fedex computer systems. Also used systems to track both domestic and international shipments.- Supported sales team as well as the accounts receivable and accounts payable reps as needed.

- Created and printed company invoices using Quickbooks.- Input customer payments into company's computer network using Quickbooks.- Created, printed, faxed, emailed and filed contracts for safe rentals.- Contacted customers in order to confirm scheduled jobs as well as approve job details.- Processed customer's check and credit card payments.