As a Principal Services Architect I am a service solution crafter for clients in NTT Ltd. This includes the identification and positioning of Enterprise Services opportunities in high complexity service environments within NTT’s existing and prospective clients and across various technologies, lines of business and associated products, providing service solutions that meet client and Dimension Data objectives. To define and build a suitable managed service that aligns with the client’s business and technology objectives, I create a thorough understanding of the client’s business needs and technology strategy and am able to communicate on different levels with our client and internal stakeholders.In my role I am on day to day base responsible as the Service Portfolio Architect towards one of our international clients and head of the dedicated architecture department, leading a team of architects and technical consultants from various disciplines achieving a cohesive, cost competitive service solution across multiple Business Units (BU) and technologies for this customer.

Lead architect for the transformation of the MS department responsible for delivering services to an international customer. some topics worthwhile mentioning:near-shoring(additional) monitoring capabilitiesData Mining & Analytics Global governance & organization structureenablement of people in jobs aligned to governance structure (HR track)Deployment of services, catalogue, reporting

Im currently deployed as the infrastructure lead architect from Dimension Data to work on the global rollout of a security related program at an international customer in manufacturing semiconductor lithography products

Technology architect for an IT technology program running on multiple sites within FrieslandCampina.Within this first architecture Iteration I am responsible to deliver a Service Oriented Architecture based on EA principles, ISA95/99 and other industrial/ IT reference models, spanning the entire IT Technology domain. Enabling FrieslandCampina Corporate IT delivered Technology to better align to the Corporate and OPCO objectives.

In my current position as a Business Consultant Unified Communications and Collaboration I translate business requirements into technical solutions based on Dimension Data Unified Communications and Collaboration portfolio for our clients. This means I design LAN ,UC and Collaboration solutions mainly based on Cisco and sometimes Alcatel-Lucent Portfolio.

2nd line changes/incidents and projects at a 26 LIM 4.5k stations environment

1st line support on Ericsson +- 5k stations 1st line support on Avaya CM 4.0 contact center +-1500 agentsBoth for an insurance company located in Tilburg.

First workexperience with MD-110 at KPN SDU ING.