Estelle Alexandre

Estelle Alexandre Email and Phone Number

Head of Group Bookings and VIP Account Manager @ Dorms.com
Málaga, AL, ES
Estelle Alexandre's Location
Málaga, Andalusia, Spain, Spain
About Estelle Alexandre

I was trained as a professional translator and although I did start working in this field I have since then enriched my professional experience with various positions in bilingual & trilingual customer care and I now specialize in corporate, industry-related and software translation.

Estelle Alexandre's Current Company Details
Dorms.com

Dorms.Com

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Head of Group Bookings and VIP Account Manager
Málaga, AL, ES
Website:
dorms.com
Employees:
10
Estelle Alexandre Work Experience Details
  • Dorms.Com
    Head Of Group Bookings And Vip Account Manager
    Dorms.Com
    Málaga, Al, Es
  • Various Companies
    Freelance Translator & Content Writer
    Various Companies Feb 2022 - Present
    Málaga, Andalusia, Spain
    I was trained as a professional translator and now work both as a translator and content writer/editor. I went through the toughest training courses available in France (preparatory classes) where I acquired a general knowledge of French & English literature, philosophy & modern history and the ability to write on any subject, provided with the right material.My last projects:- Translating business and industry-related documents, software and website content- MTPE and content… Show more I was trained as a professional translator and now work both as a translator and content writer/editor. I went through the toughest training courses available in France (preparatory classes) where I acquired a general knowledge of French & English literature, philosophy & modern history and the ability to write on any subject, provided with the right material.My last projects:- Translating business and industry-related documents, software and website content- MTPE and content writing for the website Dorms.com (FR & EN)- Editing academics' research papers and PhD student's theses in economics, social sciences, literature and psychology in French and English. Show less
  • Dorms.Com
    Group Travel Agent
    Dorms.Com Feb 2023 - Present
    Málaga, Andalusia, Spain
    - Finding accommodation for groups travelling in Europe (schools, sports associations, companies) among a catalog of venues- Negotiating prices with hostels- Dealing with the groups' logistics onsite (finding storage, meeting rooms, meals...)- Translating and editing sales contracts from EN to FR & ES to FR
  • Faam Espj
    Co-Owner Faam Concept
    Faam Espj Oct 2022 - May 2023
    Málaga, Andalusia, Spain
    Managing an online store specialized in second-hand luxury items:- Maintaining the website: writing attractive content, making sure the navigation, design, menus & descriptions of items are up to date.- Negotiating with numerous professional suppliers to find single items up to our company's standards.- Organizing pop-up sales in collaboration with other brands in various venues.- Launching small online marketing campaigns on social network
  • Webtranslateit.Com
    Translator & Trilingual Customer Service Representative
    Webtranslateit.Com Jan 2016 - Oct 2022
    Málaga Area, Spain
    • Translation & proofreading of existing translations (website & software).• Answer all financial and administrative customer queries.• Provide first level technical support.• Answer quotes, make live demonstrations to potential customers.• Follow up on customer experience, getting feedback to make the platform better.• Write content about our customers' experience and the involvement of the company in various projects.• Handle small marketing campaigns on social media… Show more • Translation & proofreading of existing translations (website & software).• Answer all financial and administrative customer queries.• Provide first level technical support.• Answer quotes, make live demonstrations to potential customers.• Follow up on customer experience, getting feedback to make the platform better.• Write content about our customers' experience and the involvement of the company in various projects.• Handle small marketing campaigns on social media and advertising platforms. Show less
  • Wayfair
    Bilingual Customer Service Sales Associate
    Wayfair Mar 2015 - Feb 2016
    Galway, Ireland
    • Answer customer inquiries via telephone and email• Handling various issues (delivery, order processing, account editing, billing)• Assist customers with site navigation and order placement• Assist with Marketing and other interdepartmental projects
  • Pigier
    General Office Assistant
    Pigier Nov 2013 - Dec 2014
    Région De Nantes , France
    Coordinating position in a private training center for high school graduates:- Creating timetables for students and teachers, organizing teachers' conferences, reunions and exams.- Managing office supplies (planning needs, negotiating prices with suppliers) for 50 employees and 700 students.- Taking over the reception desk 2 afternoons every week, answering and transferring calls from the switchboard, welcoming potential clients, giving information about the different training… Show more Coordinating position in a private training center for high school graduates:- Creating timetables for students and teachers, organizing teachers' conferences, reunions and exams.- Managing office supplies (planning needs, negotiating prices with suppliers) for 50 employees and 700 students.- Taking over the reception desk 2 afternoons every week, answering and transferring calls from the switchboard, welcoming potential clients, giving information about the different training courses available. Show less
  • Appart'City (Dom'Ville'Services)
    Bilingual Business Assistant
    Appart'City (Dom'Ville'Services) Jan 2013 - Nov 2013
    Nantes Area, France
    Managing contracts signed with multiple companies, settling disputes with clients, disagreements on prices and other demands, making quotes for clients and prospects, offering customer advice, additional sales, organizing and attending weekly meetings with the sales managers, CEO and CFO about the company global business strategy.
  • Arthur Loyd
    Executive And Business Assistant
    Arthur Loyd May 2012 - Nov 2012
    Nantes Area, France
    Assisting the real estate agents and the Agency Manager by taking charge of the following tasks: writing and editing mandates and lease agreements, dealing with the administrative documents involved in the leasing/selling process, common accounting operations such as billing and reminders, writing and editing PR material (mailing, flyers, brochures), dealing with the logistics of the agency (managing office supplies stocks, dealing with suppliers).
  • Fiducial
    Business Assistant For Key Accounts Managers
    Fiducial Feb 2011 - Feb 2012
    Angers Area, France
    Dealing with daily orders, settling disputes with clients (delivery mistakes, delays, disagreements on prices and other demands), making quotes for clients and prospects, offering customer advice, additional sales, organizing monthly rounds for the sales managers.
  • Hieroglifs Translations Romania
    Technical Translator
    Hieroglifs Translations Romania Feb 2008 - Jan 2011
    Angers Area, France
    Translation of various types of documents (such as instruction manuals and commercial reports) from English to French and French to English, proofreading of translated texts.

Estelle Alexandre Education Details

  • University Of Poitiers, France
    University Of Poitiers, France
    Pass 60-70%
  • Lycée Camille Guérin, Poitiers, France
    Lycée Camille Guérin, Poitiers, France
    Honorable Mention Given By Ens Lyon And Ens Cachan
  • Lycée Charles De Gaulle, London, United Kingdom
    Lycée Charles De Gaulle, London, United Kingdom
    70-80%

Frequently Asked Questions about Estelle Alexandre

What company does Estelle Alexandre work for?

Estelle Alexandre works for Dorms.com

What is Estelle Alexandre's role at the current company?

Estelle Alexandre's current role is Head of Group Bookings and VIP Account Manager.

What schools did Estelle Alexandre attend?

Estelle Alexandre attended Université D'angers, University Of Poitiers, France, Lycée Camille Guérin, Poitiers, France, Lycée Charles De Gaulle, London, United Kingdom.

Who are Estelle Alexandre's colleagues?

Estelle Alexandre's colleagues are Filip Petrusev, Adriana Ugalde, Anna Higson.

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