Ericka Amador Email & Phone Number

San Jose, Costa Rica

• Provide on-demand over the phone interpreting services to wide variety of US based industries such as utility companies, banks, insurance companies, but mostly to hospital, clinics and other healthcare providers.
• Supporting our clients in communicating with their own non-English speaking costumers and vice versa, making sure the message is being conveyed in a complete and accurate manner.
• Adhering to a professional code of practice and ethics maintaining confidentiality, impartiality and acting as a cultural mediator with outstanding customer service skills.

Shepherd's Bush, London

*Provide costumers with in-store consultations on the wide range of Aesop's products, their ingredients, purpose and use. *Support the shop's team in everyday tasks such as stocking up, checking the inventory and ringing up the costumers. *Regularly complete on-line training on the company's mission and values as well as its products to give the clients.

Colchester, United Kingdom

• Provided prospect students and their families with key information about the university and its accommodation options and talked to them about my experience as a student.
• Assigned to input data collected from questionnaires and surveys for the Essex Collaborative Outreach Network.
• Packed materials for the welcome packages the university gives to new students.

Costa Rica

• Provided on-demand video interpreting services to US based hospital, clinics and other healthcare providers.
• Supporting patients and their families that were not fluent in English in their complete and accurate understanding.
• Supporting doctors, nurses, technicians and other medical staff to communicate adequately with their patients and their families.
• Explain surgical procedures, provide post-surgical care instructions as well as drug and medication information and scheduling follow up appointments making sure the message was being conveyed in a complete and.
• Adhering to a professional code of practice and ethics maintaining confidentiality, impartiality and acting as a cultural mediator.
• Required attention to detail, good note taking skills, excellent costumer service and good knowledge of medical terminology.

Cartago, Costa Rica

• Provided on-demand over the phone interpreting services to wide variety of US based industries such as utility companies, banks, insurance companies, 911 emergency calls, hospital, clinics and other healthcare providers.
• Supporting our clients in communicating with their own non-English speaking costumers and vice versa, making sure the message was being conveyed in a complete and accurate manner.
• Adhering to a professional code of practice and ethics maintaining confidentiality, impartiality and acting as a cultural mediator with outstanding costumer service skills.

Costa Rica

• Research assistant to several projects related to Costa Rican history.
• Responsible for the thorough examination of databases, digital and bibliographical sources with the purpose of reorganizing and restructuring the information relevant to the projects.
• Data processing and inputting.

Costa Rica

• Archaeologist in charge of an evaluation of an archaeological site that was being impacted due to a construction.
• Responsible for the field activities which included mapping and rigorous notetaking, making decisions on the spot depending on what the evidence was showing and overseeing the field crew.
• Responsible for laboratory activities which included cataloguing and analysis of the archaeological evidence.
• Producing a final report detailing the findings and explaining our conclusions.

Costa Rica

• Instructor for the “History, Patrimony and Costa Rican Folklore” module as part of the “General Nature Guide” for the Costa Rican Association of Tourism Professionals and the Biodiversity National Institute
• Educate students on the most relevant moments of Costa Rican history and their relevance.
• Educate students on Costa Rica’s archaeological and historical patrimony, where it is located and the importance of its proper conservation and protection.

Master Of Arts - Ma, Creative Writing, Distinction

Activities and Societies: Photography Club Latin American Society Studied the following modules: Dramatic Structure (65) Creative Writing.

Bachelor'S Degree, Archaeology

Bachelor'S Degree, Anthropology