Liz May

Liz May Email and Phone Number

Platform Operations - Inovalon @ Inovalon
bowie, maryland, united states
Liz May's Location
Minneapolis, Minnesota, United States, United States
Liz May's Contact Details

Liz May personal email

n/a
About Liz May

I get my kicks from helping others. In college, I worked as an IT student consultant and commuter advisor. After 4 years of helping staff and students, I knew I wanted a career where I could continue to use my technical and coaching skills to help others. After college, I used my passions for technology and helping others to provide application support to providers and billers at a leading Healthcare IT Company. My favorite hours at work were spent breaking down a complicated process so a user felt confident to take the next step on their own. I'm a self-proclaimed master of the "ah-ha" moment, the moment when everything "clicks" for the user or trainee. It's usually followed by a "you’re awesome!”or even a "I love you!" if the user is especially excited.

Liz May's Current Company Details
Inovalon

Inovalon

View
Platform Operations - Inovalon
bowie, maryland, united states
Website:
inovalon.com
Employees:
2086
Liz May Work Experience Details
  • Inovalon
    Application Support Engineer
    Inovalon May 2021 - Present
    Minneapolis, Minnesota, United States
  • Inovalon
    Application Support Analyst
    Inovalon Oct 2018 - May 2021
    Minneapolis
  • Inovalon
    Technical Specialist Ii
    Inovalon May 2016 - Oct 2018
  • Chili'S
    Server
    Chili'S Jul 2014 - Sep 2016
    -- Serve guests while maintaining the restaurant's high customer service standards-- Create win-win solutions to resolve any guest complaints
  • Ability Network
    Implementation Specialist
    Ability Network Aug 2015 - Sep 2015
    -- Managed implementation of healthcare technology across the full suite of ABILITY products-- Contributed directly to product upgrades by identifying issues and enhancements, defining processes, creating documentation, and leading implementations-- Coordinated with customers regarding setup, support, troubleshooting, and problem resolution-- Engaged in special projects and company initiatives in various roles as requested by management
  • Ability Network
    Technical Support Specialist
    Ability Network Jan 2015 - Aug 2015
    Minneapolis, Minnesota
    -- Provided first level contact to assist customers with their technical support needs, customer setup, troubleshooting, and problem resolution-- Trained new account users on multiple product platforms-- Performed efficiently in a fast–paced, high-call volume environment-- Documented each instance of contact with a customer, configuration of information, etc. in CRM/Salesforce
  • Affordable Elegance Consignment Boutique
    Store Manager - Internship
    Affordable Elegance Consignment Boutique Jan 2014 - Jun 2014
    Apple Valley, Mn
    -- Controlled store operations in owner's absence due to health reasons-- Increased sales revenues over 150% -- Maintained inventory
  • St. Catherine University
    Student It Consultant
    St. Catherine University Feb 2011 - May 2014
    Saint Paul, Mn
    -- Responded to and resolved general computer and printer issues reported by faculty and students-- Escalated and tracked issues unable to be resolved on initial call-- Organized and maintained inventory levels for computer accessories and miscellaneous parts-- Performed virus scans and removed threats-- Kept accurate customer service and call records-- Trained new student employees on proper procedures
  • St. Catherine University
    Commuter Advisor Coordinator
    St. Catherine University Feb 2011 - May 2014
    Saint Paul, Mn
    -- Created and updated the social media sites for the organization-- Developed and maintained the commuter portion of the University's Website-- Coordinated events for commuter students

Liz May Skills

Customer Service Microsoft Office Leadership Management Time Management Social Media Project Management Help Desk Support Technical Support Saas Sales Public Relations Software Implementation Hipaa Strategic Planning Social Networking Retail Edi Ansi X12 Marketing Microsoft Powerpoint Training Troubleshooting Product Development Powerpoint

Liz May Education Details

Frequently Asked Questions about Liz May

What company does Liz May work for?

Liz May works for Inovalon

What is Liz May's role at the current company?

Liz May's current role is Platform Operations - Inovalon.

What is Liz May's email address?

Liz May's email address is el****@****ork.com

What schools did Liz May attend?

Liz May attended St. Catherine University, Eastview Highschool.

What are some of Liz May's interests?

Liz May has interest in Information Technology, Aquariums, Market Research, Scuba Diving, New Technologies, Human Resources, Poverty Alleviation, Swimming, Animal Welfare, Adult Coloring Books.

What skills is Liz May known for?

Liz May has skills like Customer Service, Microsoft Office, Leadership, Management, Time Management, Social Media, Project Management, Help Desk Support, Technical Support, Saas, Sales, Public Relations.

Who are Liz May's colleagues?

Liz May's colleagues are Ben Welch, Christina Lovins Bsha, Jenifer Hayes, Kathy Munoz, Cassandra C., Christina Eckhart, Susan Gingerich.

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