Ekemini M. Email & Phone Number

New York, NY, US

London, London, GB

• Focus Area: Buying, Trading & Investment, Digital and Video Investment (Pharma/ Healthcare Advertising)
• Assist in development and stewardship of media buys across linear television and digital video for biotechnology client’s (Genentech) Ocrevus, Vabysmo, and Xolair direct-to-consumer (D2C/DTC) broadcast advertising and.
• Partner with publishers' sales/account executives to maintain integrity of media buys and problem-solve as issues arise, ensuring that campaigns stay on course and deliver desired performance outcomes

New York, US

Focus Area: Digital Media Leadership DevelopmentCreated in collaboration with world class GroupM digital specialists, Launch Pad is a learning series aimed at those that want to get into media or move into digital media roles from non-biddable backgrounds.

London, London, GB

Focus Area: Healthcare Marketing and Advertising Leadership DevelopmentNextGen Health is a 10-week hybrid learning series designed to introduce one to the healthcare advertising ecosystem and what it takes to produce creative, purpose-driven work for some of the nation's largest brands (e.g. AstraZeneca, Johnson & Johnson, Pfizer) while navigating the.

North Chicago, Illinois, US

• Focus Area: Pharma Telephony Vendor Performance Management & Oversight | Business Data Analysis & Reporting | Customer Experience (CX) Management
• Superintended 2 third party virtual contact center (CCaaS) vendor partners to ensure outsourced customer service operations team resources were achieving or exceeding all agent productivity performance measurements and.
• Developed and monitored contact center KPI metric reporting daily, utilizing Salesforce, Five9, and Domo, Inc. cloud-based solutions, and owned presentation and dissemination of performance results and trends to vendor.
• Sought and located opportunities to improve and remediate patient experience via interactions monitoring, compliance auditing, survey analysis, and other applicable means as appropriate
• Provided support for additional high profile/complex Tele-X initiatives, including workforce management forecasting and staffing model analysis assistance, status reporting, project tracking and meeting facilitation.

Boca Raton, Florida, US

• Focus Area: 340B TPA Customer Success & IT Infrastructure Program Management | Account-Based Experience (ABX) (B2B SaaS EDI)
• Served as client advocate, primary point of contact, and 340B Drug Pricing Program subject matter expert for largest US public health system and its contract pharmacies to maximize 340B program compliance, prescription.
• Teamed with RxStrategies’ IT, Operations, Pharmacy Support, Sales, Accounting, and Account Management divisions to promptly identify any client service issues while taking lead in issue resolution and prevention
• Memorialized all client-related interactions (e.g., meeting agenda, minutes, project plans, etc.) via Smartsheet and conducted weekly internal, cross-functional stewardship meeting via Zoom to keep C-level executives.
• Entered and prioritized operational IT tickets required for product support and developmental needs, utilizing Jira, as needed

Conshohocken, PA, US

• Focus Area: Health System Pharmacy Procurement Management & Client Services | Business Data Analysis & Reporting | Account-Based Experience (ABX)
• Acted as dedicated client-based resource for New York City metropolitan area 3,808-bed health system client, pinpointing and addressing service needs and issues within current contract to AmerisourceBergen regarding.
• Sourced pharmacy purchasing data and provided ad hoc and recurring comprehensive data analytics concerning backorders, contract compliance, and savings opportunities to executive pharmacy leadership in support of.

Woonsocket, RI, US

• Focus Area: 340B TPA Contract Pharmacy Implementation Management | IT Infrastructure Project Management (B2B SaaS EDI, Server-Side Programming)
• Coordinated an average of 600+ 340B Confident™ contract pharmacy SaaS EDI integrations, including TPA conversions, per quarter for 340B Drug Pricing Program-participating covered entity clients nationwide, according to.
• Collaborated with Contract Pharmacies, Wholesalers, and 340B backbones to distribute and coordinate signature on required pharmacy switch vendor and wholesaler agreements, allowing Wellpartner to integrate prescription.
• Tracked implementation project progress and completion via Excel and FogBugz project management software as well as communicated updates to internal and external stakeholders daily, weekly, and bi-weekly via.
• Served as information repository for covered entities re applicable contract pharmacy implementations and responded to and resolved inquiries and issues that affected timely project close

US

• Focus Area: PBM Specialty Pharmacy Provider & Customer Relations | Service Operations Support | Account-Based Experience (ABX)
• Handled ongoing caseload of patients with new prescriptions/referrals for oral, self-injectable, physician-administered, and buy and bill Oncology, Hematology, Neurology, Osteology, Autoimmune, and Respiratory.
• Provided high-touch, white-glove service concerning Multiple Sclerosis and Botox referrals as single point of contact for a total of 4 Neurology physician practices and hospital departments within the New York.
• Processed pharmacy test claims and outreached patients, providers, and/or insurance carriers accordingly regarding patient eligibility, benefit verification, claims adjudication, and delivery coordination
• Initiated, facilitated, and managed pharmacy prior authorization and medical precertification processes for provider when necessary and allowed by patient’s insurance via phone, fax, and CoverMyMeds website
• Replied to, followed-up on, and resolved daily internal and external email requests for assistance with claims processing, mail-order issues, and escalated referrals

Master Of Science (M.S.), Health Care Management

Bachelor Of Arts (B.A.), Health And Human Services, Community Mental Health Concentration

Associate Of Science - As, Biology