Eric Miller Email and Phone Number
Creating solutions that improve educational opportunity and outcomes for students and educators around the world at
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Resonant Education
Eric Miller's Location
Atlanta Metropolitan Area, United States, United States
Eric Miller's Contact Details
Eric Miller work email
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Eric Miller personal email
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Eric Miller phone numbers
About Eric Miller
I love Product Management - curiosity, optimism, learning, critical thinking and a healthy dose of determination to make things awesome.I love strategy, UX/design and technology.I love improving educational outcomes for students by helping educators turn data into insights and action. ----I am a part of the amazing team at IO Education. We are on a mission to empower educators to improve outcomes for students across the United States. We are doing this by developing innovative solutions that break down data silos, and turn aggregated data into insights and actions. Check us out at: https://ioeducation.com
Eric Miller's Current Company Details
Resonant Education
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Creating solutions that improve educational opportunity and outcomes for students and educators around the world
Eric Miller Work Experience Details
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Vp Of Product Management And MarketingResonant Education Jul 2021 - PresentNashville, Tn, Us
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Director Of Product Management, Platform & IntegrationsIlluminate Education, Inc. Jul 2018 - Jun 2022Irvine, Ca, UsAfter the July 2018 acquisition of IO Education by Illuminate Education, I've taken the platform product management responsibilities, including platforms, service architecture, authentication, data interoperability (inbound / outbound) and cross-product data integration. Working with my Dev and QA team across the US and offshore, we ensure that Illuminate is leading the way in providing a robust, secure platform for managing SEA & LEA client data and supporting open data interoperability standards, including Ed-Fi Alliance and IMS Global. -
Vp, Product ManagementIo Education Mar 2017 - Jul 2018Atlanta, Georgia, Us -
Vp Of Marketing & Demand GenerationIo Education Sep 2015 - Mar 2017Atlanta, Georgia, UsLeading the marketing and demand generation department for education technology provider, IO Education. Focused on the entire marketing spectrum:* Product strategy* Brand development and messaging* Market awareness* Sales support* Demand generation* Email marketing* Advertising* SEO* Content marketing and thought leadership* Social media management* Design and creative* Events and conference
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Director Product ManagementLeadercast Nov 2013 - Jun 2015Bucyrus, Kansas, Us• Responsible for business pivot towards digital first leadership development product offerings• Researched behavioral psychology and learning patterns for the modern, mobile lifestyle and developed learning model for the new product • Conducted market and customer research and fit analysis• Worked with remote and offshore teams to build and launch MVP of the digital platform for leadership development called Leadercast Now in 4 months• Developed all operational and support processes for Leadercast Now• Also lead the creation of the organization's live-stream and replay web application called Leadercast On Demand -
Sr. Product ManagerSuntrust Bank Aug 2013 - Nov 2013Charlotte, Nc, Us• Served as Product Manager for SunTrust's Bill Pay and Popmoney (P2P) personal payments products.• Engaged with Marketing on all aspects of digital marketing, sweepstakes and promotions, including the successful "How digital are you?" campaign currently running, leading to sucessive month-over-month growth.• Lead for redevelopment of the SunTrust new account onboarding experience effort, working with experience and design researchers from Intuitive Company.• Business lead for the deployment of Popmoney personal payment service into SunTrust's mobile and tablet applications in 2014. • Subject matter expert on the feature set and design of the Online Banking modernization project to create a significantly improved banking experience for SunTrust's clients. -
Product Manager, Electronic PaymentsFiserv Jan 2009 - Jun 2013Milwaukee, Wisconsin, Us• Product Management leader of the financial industry-leading electronic bill presentment and payments (EBPP) product, CheckFree RXP, with annual revenues of $350M.• Establish and communicate long-range vision, payments strategy and product roadmap externally and internally based on regular market, technology and competitive assessment, client feedback, technology improvements and user-centered design• Lead product engagement with executive, channel & product management at the top 150 financial institutions in the US, as well value-added resellers (VAR) for Fiserv's product strategy, product roadmap and product candidate reviews. Served as leadership escalation point for all client product issues.• Enabled dramatic sales growth from 2100 to 4200 financial institutions and growth from 5MM to 12MM 30-day active users• Achieved a 90% end-user product satisfaction rating for over 5 years• Partnered with all internal teams to ensure robust alignment around product vision, delivery on client commitments, and effective support of all users• Lead 8 major product updates in excess of $1.5MM R&D each, including new products and enhancements to existing products. All releases were deployed centrally (ASP) to the entire client base, while supporting client branding and all SLAs around high availability (HA) & disaster recovery (DR), which generated successful KPI, positive press and measurable shareholder value.• Lead the $15MM overhaul of CheckFree RXP, including replacing all front-end code, application architecture, services layers & hosting. Developed the requirements for the modernization of Fiserv’s web application including HTML, CSS3, LESS, JQuery, responsive web design (RWD), ADA & WCAG 2.0 compliance, and language localization from a new content management system (CMS), significantly decreasing the time from concept to production deployment, improving flexibility in branding, reducing technical support costs and resolving common tier 1 & 2 user issues. -
Product Relationship ManagerFiserv Aug 2007 - Jan 2009Milwaukee, Wisconsin, Us• Internally focused relationship management between Product Management and Product Development organizations, chartered with breaking down organizational barriers to create a collaborative environment to deliver on shared commitments faster and more in-line with original business objectives• Championed joint understanding of business drivers, roadmap alignment, developed new estimating and staffing process for all EBPP products with a strong focused on vision sharing, transparency and flexibility
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Product Manager, Platform ServicesFiserv Dec 2005 - Aug 2007Milwaukee, Wisconsin, Us• Internally focused product management on Fiserv’s billing systems, handling all types of customer billing (FI’s, merchants, e-billers and consumers)• Develop, communicate and execute vision, strategy and roadmap for Fiserv’s billing systems• Lead comprehensive audit of all billing yielding $3MM in missed billing and supporting Fiserv in billing disputes.
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Enterprise Portfolio ManagerFiserv Jan 2003 - Dec 2005Milwaukee, Wisconsin, Us• Lead the requirements definition, development and implementation of CheckFree’s first enterprise portfolio management (EPM) process and supporting systems.• Executed the first annual EPM process, and then became the first Portfolio Manager.
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Director, Business SystemsIxl, Inc. Oct 2001 - Aug 2002New York, Ny, Us• Led all business systems tracks for the $300M mid-year merger of 2 publicly traded companies, including all discovery, evaluation & conversion plans• Successfully organized and lead a remote staff of 23 to the execution of complex multi-generational project plans for the deployment of unified set of business systems, & accurate conversion of sensitive Financial and HR data -
Manager, Business SystemsGe Capital It Solutions Dec 1999 - Oct 2001Fort Mill, Sc, Us• Lead SAP FI/CO & MM team of associates through an enormous corporate restructuring, redeveloping SAP and all SAP interfaces for $2.5B outsourcing arrangement, designed to save $500M annually• Used 6 Sigma Processes to lead a diverse team, including stakeholders, users, testers, analysts and developers to the rapid implementation of 50+ projects for a SAP "Order-To-Remittance" reengineering project• Helped architect and implement a full set of EDI documents & iDocs in SAP fordrop-ship outsourcing, including EDI 810, 820, 824, 832, 850, 855, and 870 -
Senior Business Systems AnalystGe Capital It Solutions Jan 1998 - Dec 1999Fort Mill, Sc, Us• Drove requirements definition, work planning, testing & implementation for >100 SAP FI/CO and Tax (Vertex) enhancements with 95% on-time results
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Business Systems AnalystSteelcase, Inc. May 1994 - Jul 1998Grand Rapids, Michigan, Us
Eric Miller Skills
Product Management
Leadership
Program Management
User Experience
Cross Functional Team Leadership
Requirements Analysis
Saas
Product Requirements
Project Portfolio Management
Strategy
Agile Methodologies
Management
Sdlc
Business Analysis
Software Development
Pmp
Enterprise Software
Product Development
Outsourcing
Quality Assurance
Agile Project Management
Requirements Gathering
Market Requirements Documents
Product Marketing
Team Management
Software Project Management
Vendor Management
Testing
Business Process Improvement
Integration
Process Improvement
Creative Problem Solving
Six Sigma
Disaster Recovery
Market Requirements
Product Requirements Definition
Roadmap
Software Product Management
Product Lifecycle Management
Risk Management
Business Requirements
Innovation
Product Launch
Educational Leadership
Product Portfolio
Eric Miller Education Details
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University Of MichiganIndustrial & Operations Engineering
Frequently Asked Questions about Eric Miller
What company does Eric Miller work for?
Eric Miller works for Resonant Education
What is Eric Miller's role at the current company?
Eric Miller's current role is Creating solutions that improve educational opportunity and outcomes for students and educators around the world.
What is Eric Miller's email address?
Eric Miller's email address is em****@****eed.com
What is Eric Miller's direct phone number?
Eric Miller's direct phone number is +167898*****
What schools did Eric Miller attend?
Eric Miller attended University Of Michigan.
What are some of Eric Miller's interests?
Eric Miller has interest in Children, Education, Economic Empowerment.
What skills is Eric Miller known for?
Eric Miller has skills like Product Management, Leadership, Program Management, User Experience, Cross Functional Team Leadership, Requirements Analysis, Saas, Product Requirements, Project Portfolio Management, Strategy, Agile Methodologies, Management.
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