Eamon Bourque Email & Phone Number

Portland, Or, Us

I am a Salesforce Developer at Vacasa and have built multiple solutions for different teams- Updated the Emergency Information Process for our Rentals and improved our Emergency Response time from an average of 3 days to 4 hours- Built a Rental Reservation Aggregation tool that would calculate a Rentals Yearly, Quarterly, and Monthly Revenue into a easily digestible number so that it could be shown to Home Owners- Built a Web Updater Tool so that end users to update the content of Web Pages on our Web Site without leaving Salesforce- Redesigned an auditing tool that was failing to run better and updated the process so that our users would have to do 35% less interactions by instead of updating every record every day focusing only on the records that the users need to work on that month and removing extra changes that were happening each day

Austin, Texas, Us

I was a Salesforce Administrator at Indeed and while there completed the following projects- Implemented our InContact integration to Salesforce- Implemented Einstein for our Sales and Customer Support Teams- Helped improved the teams development and release processes - Built Test classes for our Process Builders

New York, New York, Us

I was the Application Administrator for the following products: Salesforce, Zuora, CRM Dynamics 2010, An in House OMS, MEI Adtrac, Tout Email Services and Xactly Incent- Designed and implemented a release management strategy to help curb hotfix releases- Designed and rebuilt the role hierarchy and sharing model within Salesforce with no impact to end users- Audited and adjusted role permissions in Zuora for 100 users across 20 roles- Updated Duplicate Rules in Salesforce to allow for a specialized pass through for our Hubspot Integration- Launched Xactly Incent SSO integration with Okta- Built multiple Process Builders, Flows, Workflows, Validation Rules, Duplicate Rules, Profiles and Permission Sets in Salesforce- Have done extensive debugging and trouble shooting in Salesforce, Zuora and the Xactly Incent Delta Process

New York, New York, Us

I was the main Administrator for the Registry Team for theknot.com and thebump.com- Integrated, managed and debugged multiple websites connections using pixels, ETL Processes, and API Integrations- Tested our website connections monthly and on demand to make sure information was flowing properly for referred sales- Built SQL Queries to test and find bugs in our integrations with our internal systems- Worked with our Google Analytics to remove couples from Google Searches and our site on demand

Irvine, Ca, Us

Main coordinator between clientele, FDA, brokers, and truckersManaged records room for audit purposesManaged office computers and solved issues pertaining to computer maintenance

Ensured bicycle safety protocol around intersections for cyclists and pedestriansUpheld bicycle tethering regulation within campus and assisted in impounding bicycles

Preserved public safety through periodic building checks by ensuring no unauthorized accessUpheld proper disclosure protocol with private records

Worked with legal documentation and helped with basic research for attorneyActed as a liaison between clientele and administrationManaged and organized case files for office staff