Eamon Decker Email & Phone Number

Ramara, Ontario, Canada

I am responsible for selling all-inclusive reservation packages for leisure and corporate guests at a well-established family resort using effective communication skills.My other daily responsibilities include administrative tasks, training reservation staff, ensuring accounts are balanced, counting cash floats, directing calls, and liaising with other departments to provide the best service to our guests.During the evenings, I assist at the front desk, performing check-ins, answering guest inquiries and performing basic room maintenance and emergency response when needed.

Portland, Maine, United States

I was responsible for overnight supervision of the property, responding to guest requests, and performing audit tasks.Nightly tasks included balancing outlet accounts from the prior day, scheduling wake-up calls, performing check-ins, check-outs, and processing transactions.As the only staff member on premises, I assumed the role of Manager on Duty during my shift and was responsible for responding to any maintenance or safety issues, guest concerns, and emergencies that occurred during the overnight hours.

Ontario, Canada

In this position, I provided training and assistance to a team of 20 cashiers, providing stellar and efficient customer service and de-escalating customer conflicts as needed. Additional duties included counting cash tills, scheduling and covering breaks, merchandising, and cashiering.

Burlington, Ontario, Canada

My primary responsibility was in a sales role advising customers and building complete solutions of products and services to fit their needs.When my department was not busy, I took on other duties, including customer technical support, merchandising, and processing returns.During the last two quarters, I also fulfilled the role of Brand Ambassador for Fitbit products. In this role, I promoted and informed potential customers of the benefits and details of Fitbit wearable fitness trackers.

Burlington, Ontario, Canada

In this position, I led a team of sales associates, providing assistance with closing sales using my design and inventory knowledge. I used exemplary customer service in person, via phone and email to follow up on orders and resolve customer concerns.My responsibilities included opening and closing the store, completing sales reports and balancing accounts, sending weekly reports to head office, managing inventory, and placing orders with vendors.Realizing inefficiencies with our inventory system, I created a new online inventory database for our store, increasing productivity for our sales associates and streamlining communication with other locations.

College Certificate, Indigenous Studies

High School Diploma