Eamon Fitzpatrick Email and Phone Number
Eamon Fitzpatrick work email
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Eamon Fitzpatrick personal email
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As the Vice President of Client Success at HomeTown Ticketing, Inc., I lead the Client Success Department providing exemplary service and value to our clients. With over 15 years of experience in customer success and business development, I have a proven track record of building and maintaining strong relationships with enterprise-level accounts, expanding our service offerings within existing accounts, and working with internal leadership to help shape the customer journey and product.I am passionate about delivering innovative and effective solutions that meet our clients' needs and expectations, and drive customer loyalty and retention. I am also committed to supporting and empowering my team to achieve their goals and deliver excellence.
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Business Development PrincipalDragonfly Athletics Mar 2024 - PresentTuscaloosa, Al, Us
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Vice President Of Client SuccessHometown Ticketing, Inc Aug 2022 - Oct 2023Dublin, Ohio, Us -
Vice President Of Business Development And PartnershipsHometown Ticketing, Inc Jul 2020 - Feb 2023Dublin, Ohio, UsAs Vice President of Business Development and Partnerships, I led the department tasked with bringing in new clients and creating industry partnerships to further promote the HomeTown brand.
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Senior Customer Success ExecutiveOnshift Sep 2017 - Jul 2020Cleveland, Oh, UsManage team of Customer Success Associates to ensure customers are receiving exemplary service and realizing value from our solution.Develop and maintain relationships with C-level stakeholders at Enterprise Level accounts.Work in close relationship with and provide support for Sales Account Managers to identify opportunities and expand service offerings within existing accounts. -
Customer Success ManagerOnshift Dec 2015 - Sep 2017Cleveland, Oh, UsAs Customer Success Manager at OnShift, I create partnerships with our clients to help achieve their labor management goals. Post product training I bring the customers through adoption to full utilization of the OnShift products, ensuring their success in the use of our labor management tools.
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Account Supervisor, Client ServicesHome Team Marketing Sep 2012 - Dec 2015Cleveland, Oh, Us• Lead point of contact with corporate clients developing day to day relationships and managing communication. Responsible for the execution of partnership deliverables and proof of performance documentation for clients.• Manage a team working on the activation and production of over 1,500 sponsorships annually with more than 800 clients.• Worked with corporate partners to ensure all media followed brand guidelines and included appropriate media for all markets.• Organized and oversee all billing of corporate and franchise clients. -
Associate Account SupervisorHome Team Marketing Sep 2010 - Aug 2012Cleveland, Oh, Us• Managed internal team on the Farmers Insurance “High School Sponsorship Program” at nine state associations and hundreds of local high schools across their agent footprint. • Brainstormed with Farmers Insurance corporate office to increase their high school marketing effort to be identified as a community brand.• Coordinated communication between Farmers Insurance corporate office, state offices, and district managers to ensure participation and support to execute sponsorship at state association level.• Led internal team to ensure proper organization and delivery of all program components and logistics at hundreds of events at state association post season tournaments.• Assisted team lead for “K-Swiss Train for Life Challenge” hyperlocal campaign in five hundred communities across multiple states. • Led team in online development of website to inform target market of specific new inventory and promote the K-Swiss “Train for Life Challenge”. Site received over two hundred thousand unique visits during five month campaign, with many users returning daily.• Lead point of contact for all Information Technology within Home Team Marketing.• Successfully managed relationships with all external technology vendors, including the implementation of new phone system software and CRM system which created great efficiency across the company.• Assisted CFO to budget the company IT department while continuing to find cost efficient ways to advance the company through new technology.• Managed CRM as administrator for the company.• Established Social Media (Facebook, Twitter, YouTube, Linkedin) in conjunction with Marketing Department.
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Account ExecutiveHome Team Marketing Apr 2008 - Aug 2010Cleveland, Oh, Us• Provided account management for Home Team Marketing Co-Op franchise clients• Managed communication with production department and vendors• Completed proof of performance reviews for each account• Served as point of contact for client activation at event sponsorships
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Account AssociateHome Team Marketing Mar 2006 - Mar 2008Cleveland, Oh, Us• Executed and managed local sponsorship sales• Maintained daily communication with clients and prospects• Continually developed prospect lists• Generated revenues in accordance with specific budgetary goals• Developed new inventory that resulted in increased client renewal rate and profit margin
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Event StaffErie Otters Jan 2005 - Mar 2005• Activated sponsorship promotions and ensured all game day execution was completed• Managed volunteer crew to complete all game day activities
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InternErie Otters Aug 2004 - Dec 2004
Eamon Fitzpatrick Skills
Eamon Fitzpatrick Education Details
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Mercyhurst UniversityBusiness
Frequently Asked Questions about Eamon Fitzpatrick
What company does Eamon Fitzpatrick work for?
Eamon Fitzpatrick works for Dragonfly Athletics
What is Eamon Fitzpatrick's role at the current company?
Eamon Fitzpatrick's current role is Business Development at DragonFly Athletics | Customer Success Expert.
What is Eamon Fitzpatrick's email address?
Eamon Fitzpatrick's email address is go****@****ech.net
What is Eamon Fitzpatrick's direct phone number?
Eamon Fitzpatrick's direct phone number is +121687*****
What schools did Eamon Fitzpatrick attend?
Eamon Fitzpatrick attended Mercyhurst University.
What skills is Eamon Fitzpatrick known for?
Eamon Fitzpatrick has skills like Marketing, Social Media, Sponsorship, Account Management, Sports Marketing, Marketing Strategy, Event Planning, Event Management, Integrated Marketing, Email Marketing, Advertising, Microsoft Office.
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