Oversight of finances, taxation, business and employment contracts, pension fund

Pall Life Sciences, Port Washington NY P & L responsibility for global Scientific & Laboratory Services and Maintenance / Calibration Portfolio. Professional Services: approx. 310 staff spread globally in 5 business units: • Scientific Consultancy & Laboratory Validation Services, • Instrument Servicing & Calibration • Lab based Process Development Services • Customer Training • Service & Commissioning Automated SkidsDrove sales of services up 60% from 2013 to 2015 for a team of approx. 310 FTEs in a matrixed structure.Set up product marketing and engaged with regional and local sales management & service providers.Delivered unique customer training platform. Project managed content creation, platform construction and marketing.Developed SAP Field Services module implementation plan and mapped business processes by service.Acted as commercial representative at services related Kaizen events in Europe and Asia.Promoted the services business directly with large customers across Europe, North America and several parts of Asia.Was on the SAP CRM roll out team in Europe as part of the Sales Directors team.Reports: Operations 7 / Regional and Product Marketing: 5Familiar with PDA TR26, GAMP V, EN285, ASME BPE, applicable EU & US FDA Guidance, BPOG Extractables Work Group, ISO 9000, 14001 & 13485

Promoted to Country Manager and Sales Director – IrelandBecame senior manager in Ireland following closure of Tipperary manufacturing plant.Grew business by more than 100% in 3 yearsActive member of the European business team and the Northern Europe cross divisional team.Involved in Irish-US program to have Pall specified in more customer processes. On a quarterly basis visited the US. Met key senior business and technical managers of companies with subsidiaries in Ireland to promote Pall and the supports in Ireland.Took an active role in Global Key Account Management programmesLead role in contract negotiations, customer complaints and liability limitation locallySuccessfully drove 2 major biotech projects to get orders for automated and dumb skids. Took hands-on role to get Pall specified including visits to US and Puerto Rico.Lead European commercial team expanding paid training services to customers with visits to key clients especially in Germany, France, Poland and the UK.Reports: Sales: 3 Sales Managers & 6 Sales Engineers, 2 Inside Sale, 3 Tech Support, 2 Service Technicians, Customer Services: Manager and 3 CS Representatives

Set up the Pall Life Sciences direct business in Ireland.Ended 2010 with significant growth in sales despite having to setup the teams, physical office and business systems: 2010 sales up 28%.Implemented corporate sales strategy locally and ran operations from the Cork office.Managed customer experience during SAP Express implementation.Established Strategic alliance with 2 government training agencies.Reorganised commercial team, set up talent management plan for future growth with succession planning.

Sales & General Manager (Filtration Division)Group Quality LeadFrom 2004 to 2009, grew business by 24% per year compounded.Negotiated service & calibration contracts appropriate to each site.Set up and managed in-house testing laboratory for pharma & beverage customersSet up GMP – GAMP compliant validation serviceImplemented the Miller Heiman Strategic Selling process.Led Gilroy Group wide implementation of ISO9001:2008 in 2007-2008. • Assessed with zero observations and commended on quality of Management Review Report by the audit body NQA. Critical client involvements at industrial manufacturing, chemical, pharmaceutical, beverage, electronics and polymer production customers.Multiple successful projects at client companies via engineering contractors.Took lead role in managing relationship and purchasing with primary supplier.

Production Manager at a German industrial rubber lining manufacturer Rema Tip Top Stahlgruber (Munich)• Managed Irish business post distributor buyout. Responsible for work at factory and customer sites: pipe wall linings, tanks, vessels, conveyor rollers and belt systems. Responsibilities included: job pricing, scheduling, purchasing and management of a 12-man team of craft workers. • Planned and successfully moved premises and dealt with difficult industrial relations. Gained experience in dealing with international management, supervisory and craft grades internally and at customer sites while managing multiple projects. Maintained customer loyalty and added new products and services.