One is a full-service communications agency, specialising in the design and development of online services for the education and publishing sectors. Our customers include local and central government bodies, universities and university spin-offs, housing & care associations, start-up technology companies and SMEs.Since joining One I have led the effort to increase the scope and quality of our work. We are now significant suppliers of design and technology services to Oxford University Press, Oxford University, Saïd Business School, Pearson Education and other national and international organisations across many sectors. We have grown by 100% during the recession and our average project value has more than doubled. In recent years, I have focused on:- Business development & market analysis- Identifying the business potential of new technologies- Requirements capture, information analysis and UX analysis for large and/or complex projects- Quality management and quality control of technology projects- Management and development of our technical and product development teams

Chauntry is software company specialising in travel industry products. We make market-leading reservation systems for tour operators, holiday companies, travel aggregators and consolidators, aiport operators and parking operators. Things I'm doing for Chauntry include:- Defining the company's technical roadmap. Working with customers to identify future needs. Ensuring that Chauntry's technology will stay ahead of customer requirements. - Creating a new hosted service business unit for airport parking. Delivering Chauntry services to multiple customers from a secure hosted environment.- Strategic pre-sales- Re-writing technical and marketing communications. Writing press material. Writing website content.

Community Internet was a specialised commercial ISP – delivering connectivity, data management and site development services to small-to-medium sized businesses. ts.com was a subsidiary of Community Internet, set up to support a massive, online ticketing business (very similar in nature to EventBrite, but ten years earlier). My role was to provide both product development and bullet-proof technology services for both of these businesses, including:- Ultra high availability technology infrastructure- Product management- Application development- Development team management- Requirements capture and business analysis - Development of marketing tools and proof statements- Pre-sales support and business development

Oxford Analytica is an open source intelligence business, providing macro-economic intelligence to businesses, governments and intelligence agencies. My roles were:- To design and develop publishing technology services, content distribution services and office support services capable of supporting the company and its customers. - To work with OA's customers at all points in the sales cycle, providing technical consultancy and content integration services.

Senior consultant. Long placement in Retail Systems division, specialising in support for Tier-1 retail clients. Other placements with ICL banking and defence sector customers.

Pre-sales consultant & systems engineer. Specification, purchase and installation of networks, servers and mid-range systems (Sun, AS/400) for public sector customers.

Software development, system management and project management for a national membership organisation. Specification & development of membership management and direct debit systems.