As a Service Delivery Manager at HP, I am responsible for overseeing the delivery of high-quality services to our clients within EMEA. My role involves managing cross-functional teams, ensuring that service delivery meets or exceeds client expectations, and fostering strong relationships with stakeholders.Key Responsibilities:Service Oversight: Manage the end-to-end service delivery process, ensuring that all services are delivered on time, within budget, and to the highest standards.Client Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact for service-related inquiries and issues.Team Leadership: Lead and mentor cross-functional teams, providing guidance and support to achieve service delivery goals and objectives.Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance service quality and efficiency.Performance Monitoring: Track and analyse service delivery metrics to ensure optimal performance and drive data-informed decision-making.Issue Resolution: Proactively identify and address potential issues or risks that may impact service delivery, working collaboratively with relevant teams to implement solutions.Strategic Planning: Develop and execute service delivery strategies that align with overall business objectives and client needs.Financial Management: Assist in budgeting and forecasting related to service delivery, ensuring efficient resource allocation.Key Skills:Leadership and team managementStrong communication and interpersonal skillsProject management expertiseClient-focused mindsetAnalytical and problem-solving abilitiesAdaptability to changing environments

🚀 Business Development Representative (SDR) at Vodafone 🌍🔍 Proactively identifying and developing new business opportunities to drive Vodafone's growth.💼 Responsibilities:- Conducting extensive prospecting to identify potential clients and target markets.- Generating high-quality leads and building a robust sales pipeline.- Qualifying leads through thorough needs analysis and qualification processes.- Building strong relationships with key stakeholders through meaningful conversations and regular follow-ups.- Collaborating with cross-functional teams to ensure alignment in strategies and messaging.- Providing sales support by scheduling meetings, arranging demos, and facilitating a smooth handover.- Maintaining accurate records of interactions and progress through CRM systems.- Participating in training sessions and industry events to stay updated with market trends.🤝 By executing these duties, I contribute to Vodafone's business growth and establish strong customer relationships.📈 Let's connect! I am excited to explore new opportunities and help organizations leverage Vodafone's innovative products and services. Reach out to me for a discussion or collaboration

I am responsible for overseeing the process of business development within Three Ireland to promote its longevity. My duties include working closely with other company executives and management teams, meeting and sourcing potential business partners, maintaining existing client relationships and monitoring market trends to come up with new business ventures.

Cultivate sales through relationship building and maintaining a bi-weekly sales quota.Obtain new customers in the residential market through professional, face-to-face interaction with residents, property management groups, and other referral sources.Utilise cold calling techniques.Aggressively pursue any leads provided daily.Upsell to current and new customers.Understand customer needs and articulate solutions.Effectively close small to medium-sized opportunities for Eir Mobile, Eir Internet, and Eir Landline Telephone.

• Lead the development of innovative Front of House brands (Gourmet Bouillon and Gourmet Curry Sauce) strategies in alignment with each of the Brand and Digital Strategies and providing insights based on internal and external sources and trends• Lead the execution of the FOH Brand’s strategies and content development ensuring the production of high-quality materials, world-class activations, respecting time and budget constraints, ensuring that marketing assets and productions fit with local and global consumer’s needs and closely follow up.• Work closely with chefs to penetrate brands in kitchens through recipe solutions and services.• Sell in ideas to B2B markets and acting as the point of contact for all Gourmet product lines.• Lead and drive FOH brands strategy with retail partners to enhance the power of reaching both end-users of Gourmet Bouillon/ Gravy and Gourmet Curry Sauce.• Strategic and operational management in the brand activations in relevant business partners and stakeholders.• Develop strong activation ideas to express the brand on both offline and online/social channels.• Constantly monitor and optimize sales and marketing in order to hit allocated targets.

I have gained solid experience selling effectively in the FMCG environment – skills, processes & techniques, which can be adapted for many different selling situations. Working in my geographic territory and targeting SME customers and large distributors I have maximised my sales, visibility & distribution of products in retail/wholesale designated outlets.• Successfully took 8% market share from leading competitors both in the Republic of Ireland and Northern Ireland• Perform Sales Activities in coordination with Sales Director by quoting Products as part of Long Term Agreement or Individual Request to assigned customers, • Prepare overhaul and repair invoice summaries and associated activities like cost collection, prepare cost calculations for quotes, securing and coordinating assistance for new quotes, define pricing for Ohh Natural Products following promotional price strategy, follow up with customer to create demand generation, etc.• Perform Sales Administrative activities including offer and order registration, Account/Receivable Collection, following-up activities with internal departments, expedite support and information supply, maintain account files, etc.• Support bid and quote preparation by Field Account Managers e.g. through part and cost collection, securing and coordinating demonstrations, prepare cost calculations, etc.• Coordinate Deliveries with Supply Chain, e.g. by sending order confirmations to customer, expediting supplies internally, follow up on supplies and inform customer actively in case of delays, etc.• Monitor Sales development for different product lines and provide forecasts for sales per quarter• Actively participating and support the Business planning activities including GTM (Go-to-market strategies) and Sales Forecast, participate in Sales Meetings or other Sales Relevant activities such as Bid or Project related Meetings, etc