Eamonn O'Doherty Email & Phone Number

Leeds, Gb

United Kingdom

As a Key Account Manager, I lead the development and management of relationships with some of our company’s most valued clients. My focus is on building strong, trust-based partnerships with strategic customers, identifying their needs, and aligning our company’s solutions to support their long-term objectives. By understanding their unique requirements, I drive mutual satisfaction and help sustain business growth, aiming for long-term success for both the client and our organisation.In this role, I am dedicated to developing a portfolio of major clients by fostering a deep understanding of their goals and challenges. This enables me to offer tailored solutions that continually meet and exceed their expectations, expanding the relationship and enhancing client loyalty. I also coordinate closely with internal teams to ensure that all products and services are delivered on time and in alignment with each client’s specifications.Serving as the primary point of contact for key clients, I facilitate effective communication between our customers and internal departments, ensuring prompt resolution of any issues and managing feedback to maintain trust and satisfaction. In addition, I actively contribute to new opportunities that build lasting relationships.To keep all stakeholders informed, I prepare regular progress reports and forecasts based on key account metrics, providing clear insights into account performance and future growth potential. My role as a Key Account Manager is built on a foundation of client understanding, relationship-building, and strategic alignment that drives long-term business success.

Leeds, United Kingdom

Being a key member in the design and tender team, I take pride in providing our clients with top-quality security solutions that meet their unique needs and exceed their expectations. From CCTV and intruder alarm systems to access control and emergency response technologies, I work closely with our clients to ensure that every aspect of the design and tender process is geared towards achieving their ultimate satisfaction. By leveraging our expertise and experience in security technology, we strive to develop innovative solutions that not only meet our clients' immediate needs, but also provide long-term value and peace of mind. Throughout the process, I maintain an open line of communication with our clients to ensure that their feedback and concerns are heard and addressed in a timely and effective manner, building strong relationships and fostering trust and engagement.

Manchester, United Kingdom

Assisting the engineering department with technical hands-on support, and managing projects by applying my expertise in management and execution to ensure successful outcomes. I follow a five-step approach:1-Needs Assessment: I strive to fully understand the customer's requirements and expectations before any work begins. This helps to prevent costly and time-consuming changes down the line, and ensures the project gets off to a solid start.2-Planning: I create a clear plan of action that outlines what work needs to be done, who is responsible for it, and when it needs to be completed. This helps ensure that all work is done on time and within budget.3-Communication: I believe that effective communication is key to the success of any project. I work closely with my team members to ensure that everyone knows their role and what is expected of them. I also keep clients informed and up-to-date on project progress.4-Change Management: I anticipate potential problems or areas for change and develop a plan to deal with them. This helps ensure that the project stays on track and that any issues are addressed quickly and efficiently.5-Evaluation: After the project is completed, I conduct a thorough evaluation to assess its success. I review performance against the initial aims of the project, identify any problem areas, and determine how the process can be improved for future projects.Overall, I am passionate about combining my technical skills with my project management expertise to deliver successful outcomes for my team and clients.

Uk

I'm a Technical Support Specialist with a focus on security solutions, I excel at troubleshooting and resolving technical issues for CCTV, Access Control, and Networking systems. My expertise extends from diagnosing camera connectivity issues for IP or analog systems to rebuilding databases on Access Control Systems.I have had the opportunity to work with clients across diverse industries, including the Prison Services, Military, Utility Companies, and Retail areas of security. I am dedicated to delivering high-quality technical support and ensuring the smooth operation of security systems.What sets me apart is my tenacious attitude and unwavering commitment to finding solutions. I enjoy tackling complex technical challenges and take pride in providing effective and efficient resolutions. My strong problem-solving skills and attention to detail enable me to deliver superior results.Overall, I am passionate about staying at the forefront of evolving security technologies and providing exceptional technical support to help organisations achieve their security objectives.

Leeds, United Kingdom

As a skilled Project Manager with a focus on the commercial sector of the security industry, I bring a wealth of expertise in managing complex site installations. My role involves overseeing contractors, ordering equipment, attending site meetings, and delivering successful project handovers, all while reporting directly to my manager.With a proven track record of managing multiple projects simultaneously, I excel at driving projects to completion on time and within budget. My ability to balance competing priorities, manage resources effectively, and maintain clear communication with stakeholders has enabled me to deliver successful outcomes for clients.In addition to my technical expertise, I bring strong leadership and organisational skills to every project. I am passionate about fostering a positive team culture and empowering team members to perform at their best. I take a proactive approach to managing risks and anticipate potential issues to ensure that projects are delivered to the highest standards.Overall, I am a results-driven Project Manager with a commitment to excellence and a proven ability to deliver successful outcomes in the commercial security sector.

West Yorkshire

As a Key Account Manager specialising in the security industry, I have extensive experience in managing client relationships and driving new business growth. My expertise spans across CCTV, Access Control, and Intruder Alarms systems, and I am committed to providing customised solutions that meet the unique requirements of each client.My focus on client retention and building strong relationships has enabled me to consistently exceed sales targets and achieve high levels of customer satisfaction. By understanding the needs of my clients, I am able to develop effective strategies that address their specific security concerns, while also driving new business opportunities.In my role, I'm responsible for managing key accounts, overseeing the implementation of security solutions, and providing ongoing support and maintenance. I work closely with technical teams to ensure that solutions are delivered to the highest standards, and I am committed to delivering exceptional service at every stage of the client journey.With a proven ability to communicate effectively with clients and internal stakeholders alike, I excel at managing complex projects and driving results. I am passionate about staying at the forefront of security technologies and developing innovative solutions that help my clients achieve their security objectives.Overall, I am a results-driven Key Account Manager with a passion for the security industry and a proven ability to build strong relationships, drive new business growth, and deliver exceptional results for clients.

Bradford, United Kingdom

As an Engineering Manager in the electronic security industry, bringing a strong track record of developing performing teams and driving business growth. With a focus on developing the technical skills and capabilities of my team, I am committed to delivering exceptional results and exceeding client expectations.My expertise spans across a wide range of electronic security systems, including CCTV, Access Control, Intruder Alarms, and Fire Alarms. I am committed to staying at the forefront of emerging technologies and best practices, and I am dedicated to delivering innovative solutions that meet the unique needs of my clients.One of my key achievements has been assisting the business in achieving NSI certification, which has enabled us to demonstrate our commitment to delivering the highest standards of quality and professionalism to our clients. Through my leadership and technical expertise, I have been able to develop robust processes and procedures that ensure that we meet the rigorous standards required by the NSI.As an Engineering Manager, I am passionate about fostering a positive team culture and empowering my team members to perform at their best. By creating a supportive and collaborative work environment, I am able to attract and retain top talent, while also driving business growth and delivering exceptional results for clients.Overall, I am a results-driven Engineering Manager with a passion for electronic security and a proven ability to develop high-performing teams, deliver innovative solutions, and drive business growth.

Manchester, United Kingdom

Leeds, United Kingdom

Manchester, United Kingdom

Leeds, United Kingdom

C&G 185, Intruder Alarms/Security Systems

Education record