Eamonn Coyle Email & Phone Number

Sutton, Gb

London, England, Gb

London, England, Gb

At Baringa, we have become trusted advisors because we act independently of all IT providers. We’re not a company made up solely of strategic consultants, or business consultants or IT consultants, but a blend of all of those, with deep sector knowledge - and a track record for excellence in delivery. That’s why we’ve been able to help some of the biggest energy, commodities and financial services in the world transform their technology programmes. So, when the Trading arm of one of the largest Utilities in the world faced key decisions on how to develop a new business strategy and IT operating model, we were able to furnish them with a comprehensive Technology Transformation plan to meet their needs

Dublin 2, Ie

Role: Technology Delivery & Architecture AssuranceRetail Client: Infrastructure & Operations - Analysis & optimisation of critical retail technology platforms to support Peak trading periods. Major Achievements • Identification and prioritisation of critical changes across application, infrastructure, operations and service management • End to end delivery management for business critical changes • Governance & communications for critical stakeholders • Chair architecture review boardResult: Successive years of record sales processed and increased stability across major critical platforms enabling business to exceed sales projections and customer expectations. Role: Programme Management and Technical ArchitectFinancial Client: Contact centre IVR solution – Infrastructure & application delivery lead Major Achievements • Successful rollout of new externally hosted telephony capability to all bank staff • Successful delivery of customer facing IVR solution customised across major brands • Governance & communications for critical stakeholders Result: Successful delivery of a complex IT transformation programme delivering comprehensive CRM & telephony capabilities to the client Role: Advisory – Review of critical IT programmeRetail Client: Review of telephony solution and delivery capabilities Major Achievements: • Detailed quality assurance review encompassing both the existing delivery plan and technical solution of existing in house programme. • Agreed programme closure to minimise additional spend • Developed new solution and delivery plan in line with business stated requirements and deadlines. Result: Successful implementation of a hosted telephony solution with a phased delivery plan sequenced to deliver critical capabilities early.

Dublin 2, Ie

Public Sector Client: Transformation Programme - Customer Relationship Management Major Achievements:• Infrastructure Lead: Infrastructure and Operations design for complex CRM solution including successful integration with existing platforms• Implementation Lead: Successful implementation of 120 major releases and 100s of small changes across interdependent programmes• Performance & Scalability Lead: Successful performance test of all major releases• Development Operations (Dev Ops): Support multiple parallel programmes with a shared service Dev Ops model

Phd, A Design Methodology For Self-Repairing Embedded Systems

Beng (Hons), Electronics & Computing