Chief Digital Officer (Cdo)
CurrentI translate our innovative service designs into the technologically driven MyEd platform, overseeing operations, customer experiences, digital marketing, and business models. Collaborating with external experts, I propel digital technology adoption to enhance stakeholder value. Seamlessly integrating digital initiatives into our strategic planning, I deliver the project planning, management and resource allocation. Continuously exploring new tools like AI and CRM systems to help streamline operations and outputs within a micro team and ensure that MyEd is using current digital practises. I ensure that we are at the forefront of integrating digital technologies as a means of achieving competitive advantage. I manage talent outsourcing to bolster digital capabilities, directing UI/UX design and technical development. Currently, I am working with MyEd team on the the development of an AI/ML interface to enrich family services, leveraging cutting-edge technology for their evolving needs.