AeroLeads people directory · profile
Andrew Johnson Email & Phone Number
Owner and Principal Consultant
at
Verdant CX Consulting
1 work email found
@pagerduty.com
4 phones found area 512
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Owner and Principal Consultant
Location
Austin, Texas Metropolitan Area, United States
Who is Andrew Johnson? Overview
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Quick answer
Andrew Johnson is listed as Owner and Principal Consultant at Verdant CX Consulting, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at pagerduty.com, phone signal with area code 512, and a matched LinkedIn profile for Andrew Johnson.
Andrew Johnson previously worked as Head of North America Professional Services at Pagerduty and Manager of Professional Services - East at Pagerduty. Andrew Johnson holds Computer Systems & Network Administration from Texas State Technical College.
Company email context
Email format at Verdant CX Consulting
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{first_initial}{last}@pagerduty.com
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Profile bio
About Andrew Johnson
At PagerDuty, leadership and strategic vision have been the cornerstones of my role, where I led the North America Professional Services team to multiply services revenue from 3.5 to 10MM. Ensuring customer success through high-impact implementations of our Incident Response platform, my team and I have fostered an environment with zero voluntary attrition, a testament to our cohesive and effective operations.With a robust skill set in executive presentations and a deep understanding of customer needs, I've maintained alignment with over 60 enterprise subscribers, solidifying recurring services and nurturing long-term growth. This success stems from a unique blend of technical savvy and business acumen that empowers my clients to excel in digital operations.
Current workplace
Andrew Johnson's current company
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12 roles
Andrew Johnson work experience
A career timeline built from the work history available for this profile.
Head Of North America Professional Services
Lead a team of outstanding consultants, technical account managers, and engagement managers to deliver exceptional best practice implementations of the PagerDuty Incident Response platform.Manage pre-sales scoping, scheduling of resources, timely delivery of services, and ensuring customer satisfaction. Grew Services revenue from 3.5 to 10MM. Zero voluntary team attrition.Directly responsible for maintaining executive alignment with 60+ enterprise recurring services subscribers.
Mar 2022 - Apr 2024
Manager Of Professional Services - East
PagerDuty Professional Services provides implementation and optimization thought leadership on the industry's top Digital Operations Platform. The team I manage is dedicated to providing the highest levels of customer satisfaction with PagerDuty and the 500+ integrations we have built with industry partners.If you're interested in onboarding your organization to PagerDuty but lack the time and resources or simply want the best guidance in your adoption of Digital Operations Management, ask for Professional Services.
Jun 2021 - Mar 2022
Senior Professional Services Consultant
Oct 2018 - Jun 2021
Sr. Application Monitoring Engineer
Do what you do best: grow your businessBy partnering with TriNet, our customers are free to do just that. Our people and our technology provide small & medium businesses with enterprise-level benefits and payroll solutions. Serving as lead engineer for the Technology Operations monitoring team, I spearheaded the redesign of TriNet's monitoring infrastructure. Going beyond basic metrics and looking deep into our system's machine data and application performance to help our development and operations team provide a better experience for our clients on our cutting-edge technology platform. I championed a new approach to monitoring, dispelling the myths of the "Single Pane of Glass" to ensure that each team or individual has access to the right data, at the right time to excel at what they do and provide clients with the best possible service.Extensive knowledge and experience with AppDynamics, Nagios XI, ELK, PagerDuty, and ServiceNow ITSM / Event Management.
Oct 2015 - Oct 2018
Systems Monitoring Engineer
My role as Systems Monitoring Engineer was to maintain a close working relationship with virtually every aspect of our business to build, maintain and continuously improve the monitoring solutions that enabled Volusion to ensure high availability of our eCommerce platforms. I worked with my fellow IT engineers but also product development, marketing, and senior management teams to build our monitoring solutions, gather metrics, and provide objective analysis on our availability, capacity planning and customer experience.
Oct 2012 - Sep 2015
Systems Engineer
Managed internal product delivery for enterprise applications such as Oracle Fusion Middleware (SOA & Oracle Service Bus), Oracle Hyperion (EPM) and Deltek Costpoint. I bridge the gaps between various business divisions and IT infrastructure teams with dedication to providing the best possible user experience and high availability to our diverse lines of business.
May 2011 - Oct 2012
Monitoring Solutions Engineer
- Gather requirements from managed services customers, assign development resources, functional testing of solutions- Coordinate support for customer solutions, finalize delivery and hand-off- Integrate systems management and monitoring tools along with internally developed applications to feed data to a seamless monitoring solution for managed services customers- Work closely with sales and service delivery managers to ensure continuing customer satisfaction with monitoring services- Extensive experience with HP OpenView, SolarWinds Orion NPM / NCM / IP-SLA, NetQoS, Cisco IP Telephony, Cisco routing and switching, Apache, Tomcat, PHP, Python, Windows Server platforms, MS SQL Server
Oct 2008 - Apr 2011
Infrastructure Systems Engineer
- Planned and implemented company’s relocation into two new data centers in Austin & Los Angeles. - Deployed NetIQ AppManager & Analysis Center (IIS / SQL 2005 OLAP) to monitor, trend performance data and alert for 200 servers- Managed data center operations including HP c-Class Blade architecture, Proliant DL servers and EquaLogic iSCSI SAN- Worked closely with executives and project managers to plan projects requiring technology infrastructure and administration resources - Assisted with Windows 2003 AD migration and global WAN redesign- Assisted with development and design of SharePoint intranet to improve IT processes and procedures. - Provided reports and implemented requirements based on SAS70 audits
Sep 2007 - Sep 2008
Systems Engineer - Contractor
Client Confidential
- Managed network infrastructure for financial services SaaS product- Administered J2EE web application (BEA WebLogic / MSSQL)- Worked closely with developers and DBA to tune code and database schema to better leverage hardware resources- Implemented new security and performance monitoring, returning greatly improved system uptime - Designed, implemented and tested disaster recovery procedures- Sole on-call support resource responsible for maintaining 99.9% overall system uptime
Aug 2005 - Sep 2007
Systems Administrator
- Daily systems management and operations of high-availability active trader platform- Performed code / application deployment across large, distributed platform- Team lead for data center operations and hardware systems management (HP SIM / Dell OpenManage)- Assisted QA / development teams with determining load capabilities of network and server infrastructure- MCSE and HP/Compaq ASE training
Apr 2001 - Aug 2005
Systems Administrator
- Systems administration for lease management system supporting Dell sales force.- On-call rotation responsible for 220+ servers- Extensive training and experience with Dell PowerEdge Servers- Windows NT4/2000, Oracle 8, NetIQ AppManager, Dell OpenManage, Remedy Service Management
Aug 1999 - Mar 2001
1 education record
Andrew Johnson education
-
Texas State Technical College
FAQ
Frequently asked questions about Andrew Johnson
Quick answers generated from the profile data available on this page.
What company does Andrew Johnson work for?
Andrew Johnson works for Verdant CX Consulting.
What is Andrew Johnson's role at Verdant CX Consulting?
Andrew Johnson is listed as Owner and Principal Consultant at Verdant CX Consulting.
What is Andrew Johnson's email address?
AeroLeads has found 1 work email signal at @pagerduty.com for Andrew Johnson at Verdant CX Consulting.
What is Andrew Johnson's phone number?
AeroLeads has found 4 phone signal(s) with area code 512 for Andrew Johnson at Verdant CX Consulting.
Where is Andrew Johnson based?
Andrew Johnson is based in Austin, Texas Metropolitan Area, United States while working with Verdant CX Consulting.
What companies has Andrew Johnson worked for?
Andrew Johnson has worked for Verdant Cx Consulting, Pagerduty, Trinet, Volusion, and Urs Corporation.
How can I contact Andrew Johnson?
You can use AeroLeads to view verified contact signals for Andrew Johnson at Verdant CX Consulting, including work email, phone, and LinkedIn data when available.
What schools did Andrew Johnson attend?
Andrew Johnson holds Computer Systems & Network Administration from Texas State Technical College.
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