Customer Success Manager
Current
Mar 2024 - Present
AeroLeads people directory · profile
Emily Andrews-Rice Email & Phone Number
Customer Success
at
Great Question
1 work email found
@salesforce.com
1 phone found area 855
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Who is Emily Andrews-Rice? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Emily Andrews-Rice is listed as Customer Success at Great Question, based in San Diego, California, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 855, and a matched LinkedIn profile for Emily Andrews-Rice.
Emily Andrews-Rice previously worked as Customer Success Manager at Great Question and Associate Director, Account Management at Freewill. Emily Andrews-Rice holds B.A. Media Studies, B.A. Theatre from Penn State University.
Company email context
Email format at Great Question
This section adds company-level context without repeating Emily Andrews-Rice's masked contact details.
*@salesforce.com
68% confidence
AeroLeads found 1 current-domain work email signal for Emily Andrews-Rice. Compare company email patterns before reaching out.
Profile bio
About Emily Andrews-Rice
Accomplished director with a focus on customer success, account management, retention and growth functions. Expertise in team management, upsell generation and customer centric success.
Current workplace
Emily Andrews-Rice's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles
Emily Andrews-Rice work experience
A career timeline built from the work history available for this profile.
Associate Director, Account Management
Led team of six focused on renewal & expansion goals for 1300 customers Established and executed upsell strategiesDeveloped portfolios, commission structures, and individual goals for enhanced team performanceCollaborated across FreeWill management teams to solve attrition trends
Mar 2023 - Nov 2023
Account Team Manager
Originated management role by spearheading recruitment and expansion of teamImplemented ramping & onboarding program for new account managersStreamlined processes that enhanced data insight, improved customer satisfaction, and reduced churn rates
Oct 2021 - Mar 2023
Account Manager
First in new role with a focus on nonprofit renewals and product upsellsInteracted directly with customers to facilitate renewals and upsells, addressing objections
Jan 2021 - Sep 2021
Account Executive, Nonprofit
Partnered with small and growing nonprofits using the Salesforce NPSP PlatformEngaged in strategic relationships with executives at nonprofit partners to support digital transformationsProvided recommendations and solutions across development, programming and engagement departments
Apr 2019 - Oct 2020
Account Executive, Givesmart
Oversaw new sales, renewals and upsells across the tri-state marketDeployed aggressive prospecting strategy leveraging customer and vendor referrals to drive sales
Jan 2016 - Mar 2019
Event Specialist
Led event execution utilizing GiveSmart services including registration, silent and live auction and fundraisingProvide superior customer service throughout client’s event Train and supervise event staff and volunteers on GiveSmart technology and procedure
Apr 2015 - Jan 2017
Donor Experience Agent
Handled donor customer e-mail and phone support through Zendesk Troubleshooted account errors with donors and site visitorsCoordinated donor refunds and payment inquiries
Jul 2015 - Sep 2017
Key Holder
Jun 2014 - Aug 2015
Director Of Customer Service
Managed all customer accounts and support through InfusionSoftOversaw all customer support including e-mail and phone communication with subscribersSold custom subscription plans for new and recurring customers Processed customer payments, coordinated and approved refunds
Mar 2012 - Mar 2015
Digital Media Management
Coordinated marketing and digital media for Direct Message Lab Created content for company website and monthly client-directed newsletter Analyzed and produced data and best practice reports for clients
Oct 2011 - Mar 2012
Social Media Marketing Intern
Statecollege.Com
Promoted content and events through new media for the websiteLaunched campaigns to successfully use social media to increase engagementProduced regular coverage on Penn State student activities
Sep 2010 - Dec 2010
Blood Services Intern
Red Cross-Centre Communities Chapter
Maintained blood drive calendars and paperwork including volunteer & donor listsPerformed general administrative duties (reception, schedules, etc.)
Jan 2010 - May 2010
2 education records
Emily Andrews-Rice education
B.A. Media Studies, B.A. Theatre
Penn State University
Master Of Public Administration (M.P.A.), Non-Profit Management
Baruch College
FAQ
Frequently asked questions about Emily Andrews-Rice
Quick answers generated from the profile data available on this page.
What company does Emily Andrews-Rice work for?
Emily Andrews-Rice works for Great Question.
What is Emily Andrews-Rice's role at Great Question?
Emily Andrews-Rice is listed as Customer Success at Great Question.
What is Emily Andrews-Rice's email address?
AeroLeads has found 1 work email signal at @salesforce.com for Emily Andrews-Rice at Great Question.
What is Emily Andrews-Rice's phone number?
AeroLeads has found 1 phone signal(s) with area code 855 for Emily Andrews-Rice at Great Question.
Where is Emily Andrews-Rice based?
Emily Andrews-Rice is based in San Diego, California, United States while working with Great Question.
What companies has Emily Andrews-Rice worked for?
Emily Andrews-Rice has worked for Great Question, Freewill, Salesforce, Community Brands, and Donorschoose.Org.
How can I contact Emily Andrews-Rice?
You can use AeroLeads to view verified contact signals for Emily Andrews-Rice at Great Question, including work email, phone, and LinkedIn data when available.
What schools did Emily Andrews-Rice attend?
Emily Andrews-Rice holds B.A. Media Studies, B.A. Theatre from Penn State University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial