• Oversees the Food Bank’s programs and services departments: Network Services including Children’s Programs, Senior Programs, Distributions, Compliance and Capacity, Client Services including Health and Wellness and Empowerment Programs• Leads community partner engagement strategies to enrich programming and increase social impact • Engages external business and industry experts to learn and influence programming strategies• Serves as a thought leader able to share trends on community development and investment strategies

• Partnered with the Chief Executive Officer, board of directors, and senior leadership team to create, communicate, implement, and sustain strategic initiatives that advance the organization’s mission • Influenced and motivated staff at all levels to maintain a consistent focus on the organization’s impact, sustainability, market standing, performance, and growth • Drove cultural transformation through integrating Diversity, Equity, Inclusion, and Belonging (DEIB) programs and efforts across the organization and provides leadership and management oversight for the Special Projects, DEIB, Membership, and Human Resources

• Promoted to Senior Leadership Team to develop new programs to support the strategic direction of the organization• Oversaw Human Resources and organizational special projects; implemented organizational responses to COVID-19 • Directed Diversity, Equity, Inclusion, & Belonging efforts; ensured alignment with the council’s strategic plan • Evaluated new opportunities and initiatives from partners and Girl Scouts of the USA • Coordinated large, cross-functional initiatives; organized partners and managed staff to set, track, and achieve goals

• Promoted to drive organizational initiatives through data analysis, change leadership, and strategic communication• Managed membership recruitment & retention, volunteerism, training events, and community partnerships • Reversed a national trend of membership decline to achieve 1.5% growth and 13% increase in membership retention • Led teams of up to 28 staff members and 6 direct reports, supporting 26K members, 11K+ volunteers 46-counties• Awarded the Austin Access Award from the Mayor’s Committee for People with Disabilities in 2017• Ensured member satisfaction and Net Promoter Score were incorporated into messaging, strategies, and goals • Oversaw programs for 1.8K troops; monitored program delivery for quality and compliance with national standards

• Oversaw a $750K annual budget and numerous grants; led a diverse team to top performance achievement• Restructured department resulting in improved efficiency, program consistency, and $40K in budget relief • Directed program outreach for 10 programs in 4 cities with 16 employees, 250 volunteers, and 4K+ participants • Recognized by Committees in Schools-Heart of Texas as “2012 Partner of the Year”• Cultivated partnerships with Baylor University securing in-kind donations of $20K• Initiated the expansion of the Girl Scouts Beyond Bars Program to McLennan and Bell Counties