As a Customer Service Advocate at Cigna Healthcare, I provide excellent service and support to our clients, ensuring their satisfaction and loyalty. I have over a year of experience as a Registered Pharmacy Technician, working with UnitedHealth Group in various roles, such as order entry and front end. I am proficient in appointment scheduling, HIPAA compliance, and medical terminology, and I have obtained two Pharmacy Technician certifications from the Board of Pharmacy and the State Board of Pharmacy NC.I am passionate about helping people and improving their health and well-being. I have strong leadership, interpersonal, and communication skills, and I am goal-driven and self-motivated. I have also been a successful small business entrepreneur for over 15 years in the hospitality industry, where I learned the importance of customer service, quality, and innovation. I believe that my varied background and work experience make me an excellent asset to any company that values diversity, excellence, and collaboration.