John Sapno Email & Phone Number

Rancho Cordova, Ca, Us

Rancho Cordova, Ca, Us

Sacramento, California, United States

● Provided comprehensive support to the Director and Vice President, managing their appointments, crafting meeting agendas, coordinating meetings, and handling various administrative tasks.● Conducted thorough assessments of meeting locations, meticulously checking audio/visual setups, availability of parking facilities, catering preferences, and seating arrangements to ensure seamless and successful events.● Assumed responsibility for maintaining accurate and up-to-date expense reports, ensuring meticulous record-keeping and adherence to financial guidelines.● Efficiently managed the calendar of the Director of NorCal Engagement coordinating membership, clientele, and board member meetings to optimize scheduling and avoid conflicts.● Utilized Canva to design professional and visually appealing flyers, effectively promoting company events and initiatives to a wide audience.● Guaranteeing precision in district board meeting records by meticulously recording minutes, attendance, documenting interactions, capturing presentation specifics, and reviewing video recordings.● Participate in meetings, collaborate on dynamic presentations, and expertly configure IT solutions for seamless communication via platforms such as Zoom and Webex.

Sacramento, California, United States

● Support and anticipate the needs of the workers and managers on site● Daily office management including restocking and ordering of office supplies● Design and develop efficient protocols implemented for security officers to provide property safetyhabits● Serve as first point of contact for visitors and customers● Greet and keep record of all visitors on the premises● Keep track of goals and encourage the team to reach monthly goal● Improve and maintain operational and profit objectives within the budget of City of Sacramentocontract to reduce unnecessary expenses within the job site● Onboard security officers to help direct the job site and promote safety and security● Interview potential candidates while monitoring competitive security companies hourly rates

San Francisco Bay Area

● Organize billing and invoice data with the appropriate documents and addendums● Event planning and support for weekly weekend events● Contact possible rental candidates that fit the requirements including analyzing annual income,evaluating competitive housing markets, and negotiating rates● Record keeping of payments involving parking fees, keys, fobs, and storage units● Analyze residents’ leasing ledgers and perform adjustments matching competitive rental rate within San Francisco housing● Oversee team management adjustments, improvements, and suggestions from residents and employees to provide budgeted resources and amenities for current residences● Serve as administrative support to Leasing Agents and Assistants

San Francisco Bay Area

● Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information● Answer phones and address resident concerns and questions while providing excellent customer service● Document and take prompt action to resolve resident complaints● Assist Community Relations Manager with promotion and organization of Parkmerced events andcommunity gatherings● Promote events, storage units, parking spots, and Parkmerced property to current residents throughemails and flyers● Inspect units and buildings for maintenance needs and property damage● Provide professional administrative support to management team

● Perform clerical duties such as obtaining required information from patients, visitors, and employees.● Organize and file obtained confidential information through Microsoft Word and Excel.● Perform written reports based on incidents, records, and individuals while providing professionalcustomer service and safety.● Contact UCSF employees or departments for appointments, contractors, and deliveries. Pass downimportant information by writing reports and briefings.

San Francisco Bay Area

● Gathered detailed information from individuals involved in any incidents within our property line including patients, guests, employees and authorities.● Performed medical assistance as a first responder by providing CPR, AED, First Aid and rescues.● Incident report writing of daily activities and irregularities such as presence of unauthorized persons,theft, or other unusual incidences