Earl Swift Email & Phone Number

Greater Nashville Area, TN

• Oversee sales, marketing, and operations for 13 retail locations, generating $2+M in sales during 1st year of employment.
• Collaborate with superior to determine operational activities and set strategic goals. Plan and monitor day-to-day running of business to ensure smooth progress.
• Supervise staff across departments to provide constructive feedback. Evaluate business procedures’ efficiency and alignment with organizational objectives to design and implement improvements.
• Oversee customer support processes, organizing and streamlining practices to enhance customer satisfaction.
• Evaluate financial information and adjust operational budgets to promote profitability.
• Revise, formulate, and implement policies, evaluating overall performance by gathering, analyzing and interpreting data and metrics.

Greater Nashville Area, TN

• Partnered with DR's of Audiology to provide captioning phones for hearing impaired, establishing new clients developing new business with existing clients to expand market share.
• Served as lead point of contact for customer account management matters, establishing and maintaining strong, long-lasting client relationships.
• Negotiated contracts and closed agreements to maximize profits. Developed trusted advisor relationships with key accounts and customer stakeholders.
• Ensured timely and successful delivery of solutions according to customer needs and objective.

Greater Nashville Area, TN

• Directed operations at 30+ Cricket Wireless stores in Southeast market area. Reported directly to regional sales director in Nashville to align corporate and store owner expectations and objectives.
• Conducted lease and vendor negotiations during new store openings to penetrate competitive markets and generate additional revenues.
• Achieved top grossing stores in market for 24 consecutive quarters through effective mentoring of store owners. Created and taught training classes for technical products and selling techniques.
• Analyzed business developments and monitored market trends to inform sales strategies and develop new, relevant products.

Greater Nashville Area, TN

• Constructed distribution network for new pay-as-you-go cellphone product line.
• Negotiated contracts for product placement at 300+ locations around Southeast.
• Developed and maintained key relationships with independent store owners to increase visibility and availability of new products.
• Earned top PAYGO sales figures out of 48 markets by designing successful marketing campaigns and winning contracts with diverse portfolio of store owners.
• Achieved top rank for 2 years until promotion to indirect account manager.
• Established $1M+ in new monthly revenues by building demand for pay-as-you-go products and services.

Greater Nashville Area, TN

• Championed sales and product training efforts for nearly 100 Cricket Wireless stores in Southeast market area.
• Established sales motivation projects to increase worker output, eventually reaching highest level of performance measured in SE sales region.
• Oversaw pilot program, putting Cricket phones in Walmart stores. Successful pilot resulted in program implemented nation-wide, boosting annual revenues by millions of dollars.