Earl Wright Jr. Email & Phone Number

Cincinnati, OH, US

Newport, Kentucky, United States

• Successfully delivered production-ready digital assets across multiple frameworks, streamlining workflow efficiency and meeting project timelines as measured by consistent on-time project delivery.
• Crafted purchase and upgrade solutions, improving user satisfaction and conversion rates, as measured by a 15% increase in product sales and user account upgrades.
• Developed and implemented a comprehensive operational plan, standard operating procedures, and prospect life cycle utilizing ClickUp software, resulting in a 20% quarterly increase in team productivity and client sales.

Newport, Kentucky, United States

• Achieved E-Portal optimization, resulting in improved user experience, as measured by a 20% increase in user engagement, through the utilization of data and analytics in design decision-making.
• Ensured the maintenance of well-organized content, consistent branding, and user-friendliness, enhancing user satisfaction as measured by a 15% reduction in bounce rate and a 10% increase in page views.
• Collaborated with the team to repurpose and create new content, resulting in a 25% increase in member engagement and knowledge retention, as measured by the successful leverage of podcasts, blogs, resources, lessons.
• Provided website maintenance and executed improvements, resulting in a 10% increase in website performance, as measured by faster load times and improved site responsiveness.
• Designed and edited standalone web pages, enhancing visual appeal and user experience, as measured by a 15% reduction in page abandonment and a 10% increase in click-through rates.
• Strategically sequenced web pages and products to optimize the user experience, leading to a 20% increase in user engagement, as measured by improved user navigation and interaction.

Cincinnati, Ohio, United States

• Business Unit: Insurance Operations
• Department: Policy Service
• Position Details and Accomplishments:
• Conducted in-depth research to identify accurate mailing addresses for customers, leveraging tools like Lexis Nexis for address validation.
• Provided crucial support to business units (W&S, LLIC, CLIC) with expert knowledge of administration systems, recognizing the impact of accurate mailing addresses on downstream processes.
• Operated with a high level of autonomy, making specialized decisions and escalating when necessary.

Cincinnati, Ohio, United States

• Managed and entered member data into the Chamber’s Personify database, including demographic information, key personnel (CEO, CFO, CMO), dues basis (Change pay rate per month), and contact tracking follow-ups based on.
• Maintained the Chamber’s member email box, updating all information in Personify within three business days of receipt.
• Provided accurate and timely updates to the Personify system to ensure the correct information was available for internal and external use.
• Supervised the maintenance of the Chamber’s website by conducting testing and troubleshooting to prevent issues.
• Led the implementation of the Chamber's Personify database while concurrently serving as the Project Manager for the Chamber's annual directory magazine. Responsibilities included capturing and finalizing data.

Computer/Information Technology Administration And Management

User Experience Certificate, User Experience

I’m a Udacity UX Designer Nanodegree graduate, who enjoys critical thinking and problem solving. My course project was a created mobile.

Education record