Earl Gray Email & Phone Number

● Led 3 scrum teams as a certified Scrum Master: Onboarding team, Data Analytics team, and Data Engineers● Acted as Kanban consultant for 3 teams to help guide their processes● Helped organize structural change into the agile framework of scrum methodology and implement SOPs● Used project management tools such as Jira, Confluence, Sharepoint, ADO, Tempo/7Pace to measure team metrics● Aided in the facilitation of product growth on the companies’ PDLC● Involved in Design Summits, Scrum of scrums, Product role plays, community of practices, and program increment planning● Used SQL dashboards to analyze current system capabilities, trends, and plan upgrades and system projects● Fostered open communication between teams and established communication lines between POs, dev team, and senior leaders● Metric building and dashboard creation on ADO/Jira to run velocity, sprint burnup, burndown, and objective completion.● Coaching, mentoring, and servant leadership in fostering team growth, removing impediments, and making a positive environment● Coached and helped other Scrum Masters foster their learning and development

● Acted as the Certified Scrum Master for 2 teams● Managed the pipeline to ensure on-time deliveries● Scheduled sprint coursework and managed risk to facilitate company standards● Used Jira, Mural, ZenHub, and SQL dashboards to work through product backlog, user stories, sprint planning, and product maintenance● Applied Scrum and Kanban agile methodologies to help develop our GitHub Enterprise products● Implement the large-scale creation of user-facing documentation for the tools supported: GitHub, ZenHub, TravisCI, and Microsoft/Windows applications ● Fostered a collaborative environment between Product Owners, Senior Executives, and Developers● Hosted large forum webinars through cooperation from vendors of the application● Used a Servant Leadership approach to coach and mentor the SDLC● Operated as the Privacy Focal for our subdivision of the company; making sure we maintained GDPR requirements● Managed KPIs through ticket tracking on ServiceNow and SQL dashboards to utilize LEAN principles● Work together with the documentation team to write, edit, and improve blogs and published articles

San Marcos, Texas

•Manage the arrival, storage, and destruction of electronic assets from clients in the only green Electronic Recycling Warehouse within Central Texas. Also responsible for creating and maintaining an inventory system to keep a log of all product•Facilitated bilingual (Spanish to English) consultations between R3 Recycling Management and clientele in Mexico to establish a new partnership•Facilitate in the handling of data sensitive products such as hard drives and media tapes per the R2 standard of disposition in regards to HIPPA and other legal compliances•Responsible for maintaining EHS standards and leading employees on routine drills as well as annual community outreach and awareness to encourage responsible electronic recycling •Represented the ITAD/Recycling portion of the company as a manager through 4 regulated, yearly audits

San Marcos, Texas, United States

● Destroyed HIPAA protected devices and other IT assets as they reached their end-of-life cycle● Responsible for managing inventory of items received and items to be shipped● Tested and repaired IT products and gave internal IT support of software and hardware assets

Kyle, Tx

•Increased student performance in school by evaluating skill progressions and weaknesses•Handled learning of students in high school math classes ranging from Pre-Algebra to Calculus•Developed academic goals through individualized lesson plans while communicating regularly with parents

Kyle, Tx

•Work in a large group to handle logistics of inbound and outgoing product shipments•Improve, organize, and stock sales floor with merchandise to create a pleasant and safe shopping environment•Responsible for handling of large merchandise with forklifts and other machinery around the warehouse

San Marcos, Texas

▸ Managed day to day operations by overseeing the development and goals of the restaurant team, enforcing company health, safety codes, and procedures ▸ Improved sales to meet and exceed store plans by utilizing Local Store Marketing strategies and assisted with cashier duties on the floor to meet the commitment of customer satisfaction

Master Of Business Administration - Mba, Computer And Information Systems Security/Information Assurance

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services