Responsible for all operations.

• Managing DHL Canada’s five hubs which when combined sort 220,000 pieces per day utilizing close to 500 people. • Develop and implement Strategic Operating Plans to achieve Business Plan objectives and goals by monitoring results and adjusting operations as required.• Provide training in hub methods to provide consistency across the country.• Directing and Managing Quality Control.• Overseeing the redistribution of packages through the Canadian Linehaul network including the ground transportation network from the Maritimes through British Columbia, including rail.• Managing Senior Level Vendor relations involving cost negotiation, service and compliance with such companies as CN Rail, Rema, Yanke Group of Companies, Challenger Motor Freight, OTP, Direct and Canada Cartage Transportation.• Managing facility maintenance and system controls for the country. • Improved the Canada missort frequency 49% going from 1 / 291 to 1 / 832.• Improved the Canada Hub PPH by 35% going from 50.2 pph to 67.6 pph.• Implemented three successful hub retrofits.• Developed new operating plans for Burnaby, Edmonton, Calgary and Brampton.• Successfully rolled out the scan & link initiative for the hub operations.• Re-dispatched the Canadian linehaul network.• Reduced Brampton maintenance expense by $390,000 ytd 2008 while providing a more reliable auto sort system.

• Managed over 450 employees including Management personnel, Union and Non-Union personnel, and Administrative staff.• Implemented and Maintained Cost Control Plans and Procedures.• Implemented a self-directed work force.• Successfully implemented southbound ground clearance and key entry operation through the Windsor port.• Successfully implemented the by pass operation which involved clearing all of the GTA express volume at the Toronto hub.• Managing Senior Level Vendor relations involving cost negotiation, service and compliance with such companies as CN Rail, CP Rail, Yanke Group of Companies, Challenger Motor Freight, and Accord Transportation.• Acted as direct liaison with union officials.• Provided Leadership through challenging and motivating initiatives.• Implemented Quality improvement initiatives.• Mentored and Developed direct reports and management candidates.

• Managed over 325 employees including Management personnel, Union and Non-Union personnel, and Administrative staff.• Implemented and Maintained Cost Control Plans and Procedures.• Implemented a self-directed work force.• Oversaw Revenue Development through team sales co-ordination.• Acted as direct liaison with union officials.• Provided Leadership through challenging and motivating initiatives.• Implemented Quality improvement initiatives.• Mentored and Developed direct reports and management candidates.• Negotiated Contracts with outside vendors.