Earlene Williams Email & Phone Number

Experienced Administrative Assistant with a demonstrated history of working in the government administration industry. Skilled in Microsoft Word, Administration, Management, Leadership, and Marketing. Strong administrative professional graduated from Maury High School Norfolk Virginia.

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  Administrative Assistant Ll

  City Of Norfolk, Va

  Sep 2002 - Present - 401 Monticello Ave Norfolk Virginia 23510

  •Provides assistance to customers and personnel by answering telephone inquiries, assisting employees with voice mail and telephone set-up, maintaining telephone extension listings for the office, resolving billing issues, relaying information and making arrangements for payments. •Maintains personnel records and assists employees by preparing advertisements for open positions, participating in the interview process.•Supervises personnel by entering and maintaining time sheet information, conducting performance evaluations, maintaining work schedules, assisting with long range planning and the formulation of goals and objectives, aiding in the development of policies and procedures, establishing goals and objectives, reviewing personnel actions, ensuring proper work processes are followed, developing training programs and customer service seminars, managing and monitoring support functions, ensuring that work orders and time sheets are accurate, reviewing daily reports and compiling information, verifying daily work, investigating and correcting errors, establishing and tracking performance standards and measures, instructing employees, ensuring the compliance of procedures, establishing incentives to increase productivity, providing direction, coordinating schedules, leave, work assignments and office coverage, monitoring activities and performing evaluations.

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  Maury High School Norfolk Virginia

  Business Administration And Management, General