Earlene Scott Email & Phone Number

Katy, Texas

Investigate the nature of the damage being claimed.interview witnesses to understand the nature of the claim and gain an understanding of what occurred before the claim.Evaluate police reports, video footage, previous insurance claims, and other information to further understand the incident.Advis Liability and next steps for customers.Set up repairs and rental for customers.Advising customers about the coverage that they have chosen in their policy.Setting up tow truck… Show more Investigate the nature of the damage being claimed.interview witnesses to understand the nature of the claim and gain an understanding of what occurred before the claim.Evaluate police reports, video footage, previous insurance claims, and other information to further understand the incident.Advis Liability and next steps for customers.Set up repairs and rental for customers.Advising customers about the coverage that they have chosen in their policy.Setting up tow truck services. Show less

Houston, Texas, United States

Houston, Texas, United States

• Achieved an Outstanding Community Service Award for support of the city Music and Art Association• Booked and planned total events for over 50-500 people, for business and personal events in and out of the United States, managing from 20-50 event team members• Managed and negotiated with vendors to procure supplies • Analyzed through feedback and customer surveys, all business processes and to ensure repeat business.

Houston, Texas, United States

• Assisted customers in identifying their needs and delivered outstanding customer service while building customer loyalty, assisted in efficiently resolving customer issues and received an average of 100% NPS• Planned team building activities to keep team motivation high.

Houston, Texas, United States

• Assessed training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors and customer representatives delivering specific training programs to maintain or improve job skills including job search, resume building and organization of transport for interviews and hospital visits. • Presented information using a variety of instructional techniques, such as role playing, simulations, team exercises, group discussions, videos and… Show more • Assessed training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors and customer representatives delivering specific training programs to maintain or improve job skills including job search, resume building and organization of transport for interviews and hospital visits. • Presented information using a variety of instructional techniques, such as role playing, simulations, team exercises, group discussions, videos and lectures.• Assisted with a case work load of 50 clients in housing relocation, food and clothing and with any mental health issues. Show less

Master'S Of Science, Bible Doctrine

Bachelor Of Science In Bible Doctrine, Bible Doctrine

Bachelor Of Arts - Ba, Interpersonal Communication