Michael Earley Email & Phone Number

Delphi, In, Us

Onboarding of agriculture retail and grower clientsTraining clients on how to use the digital product and tools regarding fieldand fleet dataCreate and maintain customer success plans, ensure they are beingexecuted and the clients needs are metDrive customer success outcomes: increase renewal rates and expandrevenues, increase product adoption and reference-ability, increasecustomer satisfaction and overall health, etc.Interacts daily with clients via phone, email, online chat, or in-person toprovide support and information on products and related servicesInstallation of hardware for retailer and grower machinery, includingsprayers, spreaders, trucks, and tractors

West Lafayette, Indiana

Serve as the primary technical contact for retail and grower clients using our digital agriculture solutionsFacilitate the process of clients adopting new technologies, understanding their needs and business objectives, while identifying how we can add value with our solutions Responsible for planning, executing, training, presenting data results and technical support for clientsMaintain project success, the client relationship and satisfaction via visits and online meetings, seeking to promote the sales of new solutions or cross-selling Installation, programming, and configuration of the hardware and firmware for farm machinery, sprayers, spreaders, and trucksSetup, configuration, and functionalities of the mobile application and online monitoring system Document project activities using Insightly CRM

3433 W. 48Th Place Chicago, Il 60632

Worked with Executive team on sales and marketing strategies Lead the sales process; including prospecting, qualifying and positioning of products and services Quoted projects from prospect and client RFQ’s via drawings and prints, actively up-selling and cross-selling Worked with customers to ensure satisfaction and resolve issues Marketed and developed key accounts by representing the company at trade events Promoted company via website and digital platforms

Lafayette, Indiana Area

Presented IT solutions including hardware, software, and service contracts Generated new sales and opportunities through networking, research, cold-calling, and persistence Marketed and developed key accounts by representing the company at trade events and company hosted events Negotiated contracts Completed all required sales reports including pipeline activity for clients and prospects with ConnectWise CRM

Lafayette, Indiana Area

Installed and calibrated GPS guidance systems for Purdue University Farms and Grower/Farm machinery Provided technical support for GPS guidance, mapping and automationTrained university, contractor and farmer clientsCompleted GPS equipment quotes and ordered equipment and materialsInformed clients of new products and servicesUpdated GPS and Radio firmware Built and repaired various harnesses and cables

Monticello, Indiana, United States

Addressed customers needs, advised and helped located appropriate vehicles and accessoriesDescribed products, features, benefits, and demonstrated use and operation of vehicle and accessoriesProvided information concerning specifications, warranties, pricing, financing available, maintenance, and delivery optionsReceived payments, and depositsMaintained sales recordsMet and surpassed sales goals

Associate Of Science - As, Business Administration And Management, General

Information Technology

Earned 2 industry-aligned certifications, including CompTIA IT Fundamentals and IBTA Business Communications; pursuing the CompTIA A+.