Salesforce is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service.Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too.Drawing on the full power of the world’s #1 CRM, Education Cloud connects insights across recruitment & admissions, student experience, advancement and marketing on an integrated platform for a unified view of every constituent. 2019 / FY20 = 163%2020 / FY21 = 120%2021 / FY22 = 181%2022 / FY23 = 107%2023 / FY24 = 55%FY22 Peak Performers ClubFY22 Laulima AttendeeFY23 Achiever's ClubFY23 & FY24 AE Academy Member (top 10% of global AEs)FY24 Soberforce Employee Resource Group President

Othot is a predictive and prescriptive analytics company that helps our partners in Higher Education predict, understand and change the future. Othot deploys a proprietary analytics process and leverages state of the art data mining and analytics tools to develop and maintain managed analytics programs for its customers.Othot takes the complexity and cost out of adopting advanced analytics through its SaaS-based predictive analytics platform and intelligence-driven solutions, presenting actionable knowledge for easy integration into business processes. Empowering institutions to can get accurate, impactful answers to strategic questions, and gaining a competitive advantage now and in the future.

Forged partnership with C-Suite leadership to support the client’s strategic plan, including collaboration with President, CEO, COO, CFO, CIO, Provost and Director of ITRecruited to manage customer success while driving business development efforts for growth at company’s largest enterprise account, supporting 250K annual enrollments and $8M+Aggressively prospect mid-market accounts to contract new deals ranging from $50K - $1M+Lead quarterly reviews with clients to gauge progress and team alignment while identifying new strategic initiatives including digital migrations, project work-streams, P&L management, and technical supportQuarterback of implementing complex software integrations including Learning Management System, Student Information System, Data Analytics, leveraging Learning Tool Interoperability and custom APIsExpertise in Salesforce CRM to effectively and efficiently manage 100+ accounts in Northeast

Extensive pre-sale and discovery work with client to define project scope, P&L, work-streams, and milestones of integrated solutions supporting a minimum of 50K+ annual users and $250K in contracted revenueCollaborated with dozens of internal and external stakeholders to ensure customer success Led remote team of account managers and implementation specialists to support $MM+ enterprise clientsPartnered with Director of IT and CIO on various levels of Learning Management System integrationsCrafted financial models to meet client’s budget and manage P&L throughout customer engagement, structuring multi-year Master Service Agreements and Statements of Work to maximize margins Salesforce CRM Team Lead, training 100+ sales reps on reports and analytics to drive sales

Lead 30+ sales reps in revenue prioritization of top adoption opportunities of digital productsExpertise in online learning applications, including competitive offerings and integration capabilities to increase student engagement while aligning to customer’s objectivesPresented tailored solutions to academic leadership including Faculty, Dean, and AdministrationCollaborate with JWS Senior Management to inform targeted marketing campaigns and product development roadmaps ensuring our technology offerings were directly aligned to customer and market needsSalesforce CRM Coach for 30+ sales reps responsible for training of initial platform migration

Customer-facing representative providing consultative and innovative sales solutionsDemonstrative ability to succeed in complex, high-touch sales environmentEstablish effective discovery techniques in pre-sale customer engagement High capacity for personal organization, revenue prioritization, and territory managementManaged Northeast territory ranging from 10-50 named accounts across all disciplines Built strong relationships to ensure customer success and expand product usage within territory

Customer-facing representative providing consultative and innovative sales solutionsDemonstrative ability to succeed in complex, high-touch sales environmentEstablish effective discovery techniques in pre-sale customer engagement High capacity for personal organization, revenue prioritization, and territory managementManaged Northeast territory ranging from 10-50 named accounts across all disciplines Built strong relationships to ensure customer success and expand product usage within territory