Earl J. Poland, Mba

Earl J. Poland, Mba Email and Phone Number

Operations & Technology Management (OTM) Professional | Director of Operations and Technology Services (Professional Services, Managed Services) | Big Picture Vision to Scaleable Solutions @ Tech Heads, Inc
Earl J. Poland, Mba's Location
Lake Oswego, Oregon, United States, United States
Earl J. Poland, Mba's Contact Details

Earl J. Poland, Mba work email

Earl J. Poland, Mba personal email

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About Earl J. Poland, Mba

I leap head-first into business problems, driving the evolution of concepts into achievable goals, building the Big Picture narrative, and implementing scalable solutions to solve them.I am successful at driving Operational Excellence and building relationships across the organization, partnering with stakeholders to grow the business. I have worn many hats throughout my career, broadening my experience across all aspects of the organization, leading to a strong understanding of process-driven environments and leadership styles that motivate teams to buy into my vision and aspire to deliver quality. My broad-based abilities and experience work well in cross-organizational and diverse team settings, and my leadership style is one with the team, not over the top of it. If you’d like to know more about me or if I might be able to help you, reach out to me via LinkedIn. KEY SKILLSTransformational Leadership | People Management | Process Improvement | Organizational Transformation | Supplier Management | Resource Planning | Strategic Planning | Risk Analysis | Goal Setting | Business Intelligence | Program Management | Product Management | IT Service Management | IT Operations Management | P&L Management | Customer Relationship Management | Change Management | Business Analysis U.S. Air Force veteran

Earl J. Poland, Mba's Current Company Details
Tech Heads, Inc

Tech Heads, Inc

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Operations & Technology Management (OTM) Professional | Director of Operations and Technology Services (Professional Services, Managed Services) | Big Picture Vision to Scaleable Solutions
Earl J. Poland, Mba Work Experience Details
  • Tech Heads, Inc
    Director Of Information Technology Operations
    Tech Heads, Inc Apr 2021 - Present
    Portland, Or, Us
  • Tec Equipment
    Manager Of Information Technology Operations
    Tec Equipment Jan 2017 - Feb 2021
    Portland, Or, Us
    As the “Voice of the Customer”, I drove the evolution from a technology-based cost center into a trustworthy business partner, removing IT/Business barriers across all levels of the organization. My team is responsible to deliver high-quality, mission-critical Service Desk activities, overseeing Technology Projects, and Developing Applications impacting more than 1300 stakeholders, across 29 locations, at a $1B heavy equipment supplier.
  • Sunstream Corp
    Director Of Business Development (Transitory/Relocated)
    Sunstream Corp Mar 2016 - Oct 2016
    Us
    I partnered together with business leaders and external stakeholders to establish business expansion initiatives and operational strategies to add 20% net new business and level the peaks and valleys of a highly seasonal business model.
  • Self Employed
    House Manager
    Self Employed Jan 2015 - Jan 2016
    Satellite Beach, Florida, Us
    Offered an exciting opportunity to take the year and enjoy managing the household, enabling my spouse to travel in a new role involving out-of-state assignments, and relocation.
  • Peak-Ryzex
    Director Of Operations And Technology Services
    Peak-Ryzex Nov 2011 - Jan 2015
    Linthicum Heights , Md, Us
    Upon successfully improving the Customer Experience and Professional Services models, promoted to oversee four additional Technology Services teams in addition to the already existing team structure, removing organizational silos, to form a collaborative team environment of 3 Supportive and 3 Technology Services P&L's. Led team of 41, 6 managers. #Customer Experience | #Managed Mobility Services | #Professional Services Engineering |#Solutions Engineers | # Solutions Architects # Hardware Repair
  • Peak-Ryzex
    Director Of Professional Services And Customer Experience
    Peak-Ryzex Sep 2008 - Nov 2011
    Linthicum Heights , Md, Us
    Appointed to a Senior Leadership role to evolve the organization's approach to Customer Experience, standardizing NA and EU. Restore Professional Services North America to meet profitability and business expansion goals.
  • Peak-Ryzex
    Senior Product Manager / Interim Marketing Manager
    Peak-Ryzex Jun 2007 - Sep 2008
    Linthicum Heights , Md, Us
    Collaborated alongside COO and EU counterpart to transition a lingering product category into a high-margin revenue generator, developed a global product strategy including advertising, branding, and budget, exceeded prior years revenue by $3M in 8 months. Simultaneously, I assisted in developing the data governance strategy, managed an enormous account mapping project, built reports on lead generation, campaigns, and SEO activity as Interim Head of Marketing.
  • Peak-Ryzex
    Senior Business Analyst / Project Team Lead
    Peak-Ryzex Jan 2007 - Jun 2007
    Linthicum Heights , Md, Us
    Recruited as the primary technical liaison between IT and the Business, ran several technology projects simultaneously including ERP, CRM integrations, mapped improvements to business processes and workflow, 1 of 3 project leaders and business SME on the data warehouse team alongside the CIO and IT Manager.
  • Csg Openline
    Senior Manager, Technology And Development
    Csg Openline Jun 2004 - Jan 2007
    Recruited as a Senior Program Manager, promoted to head development and execution of Business Improvement initiatives aligning project resources to objectives in a quickly growing start-up environment.
  • Csg Openline
    Senior Program Manager
    Csg Openline Jan 2004 - Jun 2004
    Oversaw large-scale software development and data analysis projects for AT&T, Microsoft, and Honeywell, mentored junior program managers, later assigned projects to assess Technology and Development organization leading to promotion.

Earl J. Poland, Mba Skills

Process Improvement Sales Operations Leadership Professional Services Business Development Project Management Salesforce.com Product Management Management Managed Services Account Management Business Process Improvement Analytics Change Management Solution Selling Sales Management Operations Management Start Ups Business Strategy Mobile Devices Technology Management Operational Efficiency Mobility Management New Business Development Vendor Management Strategic Partnerships Strategy Sales Process Crm Team Leadership Program Management Product Marketing Pre Sales Cross Functional Team Leadership Strategic Planning Integration Go To Market Strategy Marketing Customer Service Team Building Business Intelligence Itil Customer Relationship Management

Earl J. Poland, Mba Education Details

  • City University Of Seattle
    City University Of Seattle
    Marketing
  • Central Washington University
    Central Washington University
    Marketing
  • Peninsula College
    Peninsula College
    Business Administration

Frequently Asked Questions about Earl J. Poland, Mba

What company does Earl J. Poland, Mba work for?

Earl J. Poland, Mba works for Tech Heads, Inc

What is Earl J. Poland, Mba's role at the current company?

Earl J. Poland, Mba's current role is Operations & Technology Management (OTM) Professional | Director of Operations and Technology Services (Professional Services, Managed Services) | Big Picture Vision to Scaleable Solutions.

What is Earl J. Poland, Mba's email address?

Earl J. Poland, Mba's email address is ej****@****ail.com

What is Earl J. Poland, Mba's direct phone number?

Earl J. Poland, Mba's direct phone number is 360-715*****

What schools did Earl J. Poland, Mba attend?

Earl J. Poland, Mba attended City University Of Seattle, Central Washington University, Peninsula College.

What are some of Earl J. Poland, Mba's interests?

Earl J. Poland, Mba has interest in Motorcycling, Children, Politics, Snowboarding, Learning To Surf, Learning New Things, Education, Cycling, Snowshoeing, Surfing.

What skills is Earl J. Poland, Mba known for?

Earl J. Poland, Mba has skills like Process Improvement, Sales Operations, Leadership, Professional Services, Business Development, Project Management, Salesforce.com, Product Management, Management, Managed Services, Account Management, Business Process Improvement.

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