-Led a complete overhaul of university computer labs, including procurement using Workday, profile administration using Apple Business Manager, and disposal of over 200 iMac computers.-Deployed a network of over 71 Axess automated ticketing kiosks, replacing handheld manual scanners and reducing labor overhead of ticketing staff by 80%.-Supervised training of 8 IT analysts on ServiceNow, Slack, Active Directory, and Jamf Pro.-Reworked departments Apple product management procedures in Jamf Pro, leading to over ten thousand dollars in annual savings in inventory loss prevention.

-Orchestrated AV network for 27 Football stadium events, operating Cisco Stadium Vision within clubs and throughout the stadium, covering nearly 200 TVs.-Managed NCAA LiveStats collection devices for 200+ hockey and basketball games.-Maintained automated ticket kiosk network uptime during game day events, handling a ticketing volume of up to 53,000 guests.