Edgar Alejandro Rodríguez Pelayo

Edgar Alejandro Rodríguez Pelayo Email and Phone Number

Delivery Partner Executive and Client Partner Executive @ Kyndryl
Mexico City, CDMX, MX
Edgar Alejandro Rodríguez Pelayo's Location
Miguel Hidalgo, Mexico City, Mexico, Mexico
Edgar Alejandro Rodríguez Pelayo's Contact Details

Edgar Alejandro Rodríguez Pelayo work email

Edgar Alejandro Rodríguez Pelayo personal email

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About Edgar Alejandro Rodríguez Pelayo

Integrating talent and bringing out the best in each person. A true believer in the philosophy “If you want to go fast, go alone. If you want to go far, go together."In my professional life I have played different roles such as: Developer, Project Manager, Information Security, IT Operations, Customer Relations and Communication with senior executives. What has allowed me to understand more and better the problems and priority of each one of the different areas, achieving with this joint efforts to achieve a common objective.I have discovered that a team with an attitude achieves any goal it sets, for which it is important that the leader conveys positivity and makes people feel comfortable. This is the only way to bring out the best in each person.I ensure excellent results in the implementation of best IT practices, reduction of incidents and costs, always aiming at maximum profitability and efficiency for the company. I develop excellent interpersonal relationships with my team, promoting their development and growth, and I easily adapt to all kinds of scenarios. Open to new professional challenges, I am motivated by challenges where I can implement new ideas and solve complex problems.It is in a place like this, where I see myself providing my services and giving my best.My main professional achievements:👉 Participation in a transition, transformation and modernization project with a duration of 3 years, achieving the stabilization of the systems, solving problems of capacity and efficiency of the same and technological infrastructure update.👉 Participation in a Scotiabank Branding project with a duration of 7 months in Canada, being responsible for multiple projects with the objective of changing the image and connectivity between Toronto, Canada and Mexico City.👉 Participation in an IBM project, achieving the renewal of the infrastructure and the migration of Data Centers to the city of Querétaro, and the implementation of a contingency plan with best practices in the city of Monterrey

Edgar Alejandro Rodríguez Pelayo's Current Company Details
Kyndryl

Kyndryl

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Delivery Partner Executive and Client Partner Executive
Mexico City, CDMX, MX
Website:
kyndryl.com
Employees:
59162
Edgar Alejandro Rodríguez Pelayo Work Experience Details
  • Kyndryl
    Delivery Partner Executive And Client Partner Executive
    Kyndryl
    Mexico City, Cdmx, Mx
  • Kyndryl
    Delivery Partner Executive / Client Partner Executive
    Kyndryl Sep 2021 - Present
    Ciudad De México, México
    Meetings on demand for project implementation / weekly operational and quarterly executive meetingsAccountable for the Financial health of the accountsFulfillment of contractual commitments SLAs, SLOs and KPIsDetection / Remediation of IT Risks (Risk Management)Incident / Problem ManagementEvaluation of new business opportunities to increase the Contract value (CPE)Detection of training needsMotivation and management of multidisciplinary and multicultural teamsTake care of the internal and external audits
  • Ibm
    Dpe (Delivery Partner Executive)
    Ibm Mar 2020 - Aug 2021
    Ciudad De México, México
  • Ibm
    Dpes Manager – Tier 3
    Ibm Jul 2019 - Feb 2020
    Ciudad De México, México
    Accountable for supervising, training and address the Tier 3 Delivery Partner Executives (DPE)Regular cadence with the DPEs to safeguard the good health of finances of each accountPlanning of strategies for training and constant updating of DPEs and their functionsInvolvement in incident resolution
  • Ibm
    Services Integration Leader
    Ibm Jan 2018 - Jun 2019
    Ciudad De México, México
    Share information and assign work to link employees' work to IBM's strategy, market performance and local organization goalsMotivation and development of the team under his responsibilityComplex problem solvingSetting performance expectations and team objectives
  • Scotiabank
    Executive Director Of It Operations
    Scotiabank Aug 2014 - Jan 2017
    Ciudad De México, México
    Actively participation in the definition of the Strategic Plan of IT Operation goals oriented to the business objectivesStrong participation in the planning, coordination and implementation of the Program T&T (Transition & Transformation) in conjunction with IBMAccountable of IT Governance
  • Scotiabank
    Director Of It Operations
    Scotiabank Jun 2009 - Jul 2014
    Ciudad De México, México
    IT Production Control & GovernanceTechnological Updating: virtualization, software and hardware currencyResponse and resolution to production incidentsPeriodic production status reportsInfrastructure design
  • Scotiabank
    Director Of Information Security
    Scotiabank Jul 2007 - May 2009
    Mexico City
    Restructuring of the area increasing number of employees, positions and responsibilitiesDefinition of plans, goals and trends in Information SecurityImplementation of policies, standards and processesEstablishment of the use of standard tools to perform the monitoring functionManagement of recovery activities in case of information security breaches, virus and hacker attacksCoordination in joint investigations with the Security and Investigations team
  • Scotiabank
    Director Of Wholesale Systems
    Scotiabank Jul 2005 - Jun 2007
    Ciudad De México, México
    Planning, coordination, budget management and participation in joint projects with Toronto for the implementation of Scotia Capital solutions in MexicoAdoption of Scotia Capital's brand in MexicoParticipation and coordination in infrastructure projectsStrategic relationship building to ensure project success (Mexico-Canada)
  • Scotia Casa De Bolsa
    Senior Manager Of Systems Engineering
    Scotia Casa De Bolsa Apr 1999 - Jul 2005
    Ciudad De México, México
    Analysis, design, development and implementation of the Infrastructure and Security System for brokerage houseSupervision of the maintenance, development and implementation of applications for: Treasury, Accounting, Clients, Products, Budgets, Logical Security, Reporting to Authorities, Account Statement, Management Information and Electronic Settlements.Analysis, design and development of the Mutual Funds System for Scotia FondosAccountable of the Reporting systems to Authorities (SAT, Central Bank and CNBV)

Edgar Alejandro Rodríguez Pelayo Skills

Banking Desarrollo De Personal Mejora De Procesos Data Center Mejora Continua Controles De Ti Desarrollo De Estrategias De Ti Nivel De Servicio De Contratos Toma De Decisiones Strategy Liderazgo De Equipos Compromise Change Management Escalar Calidad Del Servicio Servicios De Infraestructura Migraciones A Cloud Outsourcing Continuidad Del Negocio Liderazgo Estrategia De Ti

Edgar Alejandro Rodríguez Pelayo Education Details

Frequently Asked Questions about Edgar Alejandro Rodríguez Pelayo

What company does Edgar Alejandro Rodríguez Pelayo work for?

Edgar Alejandro Rodríguez Pelayo works for Kyndryl

What is Edgar Alejandro Rodríguez Pelayo's role at the current company?

Edgar Alejandro Rodríguez Pelayo's current role is Delivery Partner Executive and Client Partner Executive.

What is Edgar Alejandro Rodríguez Pelayo's email address?

Edgar Alejandro Rodríguez Pelayo's email address is ea****@****.com.mx

What schools did Edgar Alejandro Rodríguez Pelayo attend?

Edgar Alejandro Rodríguez Pelayo attended Tecnológico De Monterrey.

What skills is Edgar Alejandro Rodríguez Pelayo known for?

Edgar Alejandro Rodríguez Pelayo has skills like Banking, Desarrollo De Personal, Mejora De Procesos, Data Center, Mejora Continua, Controles De Ti, Desarrollo De Estrategias De Ti, Nivel De Servicio De Contratos, Toma De Decisiones, Strategy, Liderazgo De Equipos, Compromise.

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