Eric Schnell Email & Phone Number

San Francisco, California, US

San Francisco, California, US

San Francisco, California, US

Functioning as the operations design architect, I guide Zendesk customers in the most effective customer operations processes and use of the Zendesk products for management of their specific business and operations.

San Francisco, California, US

• Managing and leading the Dynamic Ads Account Strategist team that I helped establish, I further expanded these operations by building a comparable team in India. Working with the Product teams I assisted in several.
• Dynamic Ad revenue increase from $500K per month to $8M per month
• Dynamic Ad introduction to SMB market resulting in increased adoption by 27% and lowering of churn by 4%
• Redesigned complex on-boarding tools and processes – reducing on-boarding time by 38%

San Francisco, California, US

• As the initial member of the Dynamic Ads product operations team I was at the forefront in designing and building AdRoll’s systems for obtaining ad designs and identifying key process pain-points. Additionally, I.
• Dynamic Ad revenue increase – 300% in six months
• Launched Dynamic Ads service teams in Dublin, New York, Tokyo and Australia
• Developed and trained a global oversite team of 8 Account Strategists

Auburn Hills, MI, US

The CEO of Affinitive recruited me to join in the co-launching of the San Francisco office for this New York based company. Together we established operations, secured staffing, pitched and won key accounts such as THX and Cellucor, and maintained on-going support for New York customers with operations in CA. While supporting and building operations I also.

Bankside, London, GB

I joined PHD Media after moving to San Francisco to work on two of their largest accounts, VMWare and Safeway. I gained a vast amount of experience in a very short period of time. I built media plans, developed comprehensive reporting systems and managed the media buying process.

At Ritte, I worked closely with the head of marketing to help jumpstart the digital footprint of Ritte Cycles. This included branding, content and growth marketing tactics.

Seattle, WA, US

Awarded small agency of the year and stand out agency by Ad Age, WongDoody is now a full service creative agency but when I started they were just beginning their digital and social media teams. I ran the digital and social media analytics for large campaigns including those for Alaska Airlines and Cedars-Sinai Medical Center.

Los Angeles, California, US