Eashwar Chocka

Eashwar Chocka Email and Phone Number

Vice President Operations and Production @ Dataxet
Petaling Jaya, MY
Eashwar Chocka's Location
Chennai, Tamil Nadu, India, India
Eashwar Chocka's Contact Details

Eashwar Chocka work email

Eashwar Chocka personal email

About Eashwar Chocka

Value-driven problem solver and multi-tasker- Results-oriented executive leader thriving on challenges and making a difference in complex settings- Change agent, strong experience from scaling and maturing organizations as well as restructuring- Extensive experience leading people, including leaders and specialists, both on-site and remote- Always accountable and not shying away from making tough prioritization and decisions- People-focused with long experience from and interest in working across cultures and continents- Good listener and mediator, connecting with all levels of an organization and its customers/partners- Authentic, committed, and positively impatient, with a deep-seated internal drive Rich experience in developing and implementing service standards and agreements with a profit perspective. Endowed with excellent relationship management and communication abilities coupled with proven skills in mentoring and motivating associates towards excellent service delivery. Seasoned Technology Executive with over 20 years of board-level experience in the media monitoring and intelligence industry.Successfully led both technology and operational divisions in transition. Entrepreneurial at heart, leading large-scale transformations that have led to multiple successful transitions. I develop strong relationships built on trust and integrity. Through these relationships, I can provide an environment for customers to truly share their views as it relate to the present and future needs of their businessSpecialtiesGeneral & Strategic ManagementNew Set-ups/Profit Centre ManagementStrategic AlliancesFinancial ViabilityTurnaround Management/Organization RestructuringRevenue Enhancements/P&L Management/ Upselling/ Driving Cost EfficienciesCross-Functional LeadershipTransformation ProjectChange Management/Networking/ Key AccountsTeam Building and LeadershipBudgetary Management & Control (OPEX & CAPEXTechnical Leadership to IT Operations TeamClient Relationships/Team Management and Trainings

Eashwar Chocka's Current Company Details
Dataxet

Dataxet

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Vice President Operations and Production
Petaling Jaya, MY
Website:
dataxet.com
Employees:
28
Eashwar Chocka Work Experience Details
  • Dataxet
    Vice President Operations And Production
    Dataxet
    Petaling Jaya, My
  • Influencing
    Director Of Operations, International
    Influencing Mar 2021 - Present
    As Director of Operations, I am responsible for Influencing global operational hub deliveries, leading the daily operations of the company, and ensuring high-quality standards, speed of delivery and SLA compliance, Key responsibilities include:Established the Indian subsidiary for an Australian IT company, ensuring compliance with all governance and incorporation requirements.Navigated and adhered to Reserve Bank of India (RBI) regulations to facilitate smooth operational setup.Successfully orchestrated the complete business operations setup, including HR, finance, IT, and operations.Overseeing the coordination and management of activities for both full-time employees and freelance resources.Integrating Knowledge Process Outsourcing (KPO) across all geographies to leverage resource cost advantages.Ensuring that client needs are met with a focus on quality standards, speed of delivery, and SLA compliance.Developing and implementing operational strategies to optimize efficiency and productivity.Leading initiatives to enhance customer satisfaction and client retention.Coordinating with cross-functional teams to ensure seamless operations and project delivery.Monitoring and analyzing operational performance metrics to drive continuous improvement.Implementing best practices and process improvements across operational hubs.Managing budgets and resource allocation to ensure cost-effective operations.Facilitating training and development programs to enhance team capabilities.Ensuring compliance with industry regulations and company policies.Reporting operational performance and strategic initiatives to senior management.
  • Ninestars Information Technologies Pvt. Ltd.
    Vice President Operations - Media Monitoring Services
    Ninestars Information Technologies Pvt. Ltd. Aug 2015 - Nov 2020
    Chennai Area, India
    Spearheaded the setup of the Indian subsidiary, establishing a robust operational framework and ensuring seamless integration of processes.Augmented revenues by 10-15% annually through innovative operational procedures and strategic upselling initiatives.Streamlined workflow processes to enhance efficiency and productivity, leveraging advanced technologysolutions.Ensured high levels of client retention by maintaining exceptional service standards and driving customerengagement.Consistently achieved over 90% CSAT scores by managing customer satisfaction and fostering long-term client relationships.Created and nurtured a teamwork environment to boost innovation, performance, and employee satisfaction.Led transformation initiatives to drive growth and operational excellence, focusing on technology integration and process optimization.Managed P&L, achieving annual operating plan and budget objectives through effective cost management and resource allocation.Established and expanded the Media Monitoring Services Division, growing the team from 5 to over 800 staff members.Built a diverse client profile of 29 media entities, offering comprehensive print, broadcast, and web monitoring services.Set up Satellite Processing Centres for disaster recovery and business continuity planning, ensuring operational resilience.Implemented effective governance frameworks to support international operations and align with regulatory requirements.Collaborated with stakeholders to align operational strategies with business goals, driving organizational success and growth.Focused on technology advancements to enhance operational capabilities and drive competitive advantage.Conducted mining operations to identify new business opportunities and leverage existing resources for maximum ROI.Led upselling efforts to expand service offerings and increase revenue streams, strengthening client relationships.
  • Ninestars Information Technologies
    Avp-Operations
    Ninestars Information Technologies May 2012 - Aug 2015
    Business plan: Planning and Target setting for coming year in line with Company goals & Objectives and regular reviews to maintain the affectivity.Project Management: Customer Interaction & deadline planning. Preparing the Project Plan and review with various Production Teams. Tracking & controlling the variations.Market Quality Management: Escalation Point of customer discomfort regarding quality or schedule fidelity issues.
  • Ninestars Information Technologies Pvt. Ltd.
    Deputy General Manager Operations
    Ninestars Information Technologies Pvt. Ltd. Dec 2007 - May 2012
  • Ninestars Information Technologies Pvt. Ltd.
    Manager-Operations
    Ninestars Information Technologies Pvt. Ltd. Oct 2005 - Dec 2007
  • Techbooks
    Manager-Operations
    Techbooks Oct 2000 - Oct 2005
  • Intelliquest Technologies
    Production Co-Ordinator
    Intelliquest Technologies Oct 1997 - Aug 2001

Eashwar Chocka Skills

Team Management Bpo Crm Management Business Planning Business Development

Eashwar Chocka Education Details

Frequently Asked Questions about Eashwar Chocka

What company does Eashwar Chocka work for?

Eashwar Chocka works for Dataxet

What is Eashwar Chocka's role at the current company?

Eashwar Chocka's current role is Vice President Operations and Production.

What is Eashwar Chocka's email address?

Eashwar Chocka's email address is ea****@****hoo.com

What schools did Eashwar Chocka attend?

Eashwar Chocka attended University Of Madras.

What are some of Eashwar Chocka's interests?

Eashwar Chocka has interest in Strategic And Operations Planning, Professional Networking, Music, History.

What skills is Eashwar Chocka known for?

Eashwar Chocka has skills like Team Management, Bpo, Crm, Management, Business Planning, Business Development.

Who are Eashwar Chocka's colleagues?

Eashwar Chocka's colleagues are Tassanee Srimuk, Veronica Hu, Sellvambigai Rjsellva, Aristama Roesli, Jason Lee, Mohammad Ridwan Agustiawan.

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