Platform Team Lead, Billing
台灣 Taipei City 台北
Customer Success & Service Management- Conduct regular business analysis review with stakeholders- Lead and execute projects in satisfactory standard with well-known gaming client- Drive multilingual customer experience team in various lines of business - Assist clients around the globe to facilitate & implement business strategiesLeadership- Middle-sized (20~30) team KPI Keeper - Subject matter trainer- Create attainable shared goals and team engagement Employee Development- Hold weekly coaching session to develop employees' potential- Proven skills of enhancing employees' performanceEnterprise Strategies- Observe market trends and propose business solution towards company's growth- Informed data-driven decision with visualized reports to optimize corporative procedures- Identify opportunities and establish project with data science & executives