Easton Grainer Email & Phone Number

Oakland, California, United States

San Francisco, California, United States

• Defined and articulated best-in-class customer engagement guidelines while establishing benchmarkadministrative processes and standards• Established and led team capacity building initiatives to elevate customer responsiveness andsupport business continuity planning.• Spearheaded team talent acquisition and onboarding, coaching and mentoring new hires onperformance standards, the company vision and company policies.• Developed impactful relationships with vendors and upstream supply chain partners to ensureresponsiveness to end-client requirements and order volumes.• Contributed to seamless account management efforts, monitoring receivables and approving all salesand supply orders.• Provide immediate team assistance and on-the-job coaching while advocating for a high-touch model ofcustomer engagement to promote account retention and longevity.• Uncover and implement opportunities for service delivery, team performance and customer serviceimprovement.• Oversaw activation of new client accounts, addressing and resolving service and escalated customerservice issues.

San Francisco Bay Area

• Aligning staffing levels, training and team development activities to anticipated customer volumes, promoting robust compliance to all regulatory and corporate HR policies.• Maintaining full P&L accountability, controlling costs and meeting all fiscal targets.• Scheduling team assignment and managing employee relations activities for a 50-person team.• Contributing to effective Supply Chain operations through monitoring inventory levels and sales;coordinating shipments with head office representatives to ensure client responsiveness.• Conducting ongoing Quality Assurance audits to measure team performance levels.• Ensuring store and merchandise presentation standards meet and exceed corporate expectations.• Collaborating with senior leadership team to design and execute sales and branding strategies.• Applying food hygiene, sanitation and weights and measures regulations.

Oakland, California, United States

• Leading and overseeing inventory and procurement management focusing on supply chainsustainability and risk mitigation.• Driving and applying inventory management and stock rotation procedures to mitigate against wasteand product spoilage.• Deploying data analytics to rationalize the ordering process and inventory levels.• Spearheading supplier relationship management activities to ensure timely delivery of required produce.• Issuing purchase orders and structuring vendor relations activities.• Implementing and managed the special order program.• Verifying adherence to all vendor neutral spending policies and limits to meet profitability targets.

Supervises and delegates tasks to Team Members.Works with Team Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.Assists in training of new Team Members, utilizing learning checklists and training materials.Keeps all cases and shelves clean, well-stocked and properly rotated.Resolves difficult customer situations.Ensures all necessary breaks are given.Communicates team concerns to the Team Leader and Associate Team Leader.Communicates attendance issues or concerns to Team Leader and Store Leadership.Sets and achieves the highest standards of retail execution.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.Provides timely, thorough, and thoughtful performance evaluations.Consistently communicates and models WFM vision and goals.

Danville, California, United States

Preschool Teacher with a focus in Music TherapyTeach children basic skills such as identifying colors, shapes, numbers, and lettersWork with children in groups or one on one, depending on the needs of children and on the subject matterPlan and carry out a curriculum that focuses on different areas of child developmentOrganize activities so children can learn about the world, explore interests, and develop skillsDevelop schedules and routines to ensure children have enough physical activity and restWatch for signs of emotional or developmental problems in each child and bring them to the attention of the child’s parentsKeep records of the children’s progress, routines, and interests, and inform parents about their child’s development

Bachelor Of Science - Bs, Early Childhood Education And Teaching

Associate'S Degree, Child Development