As a Senior Technical Program Manager at AWS SaaS Factory, I lead technical initiatives in a fast-paced, Agile environment, combining technical expertise with delivery management to drive results across global teams.- AI-Driven Adaptive Learning: Leading a proof of concept (POC) for the SaaS Builder Learning Experience (SBLX), transforming static learning videos into an AI-driven interactive platform. I use AWS Bedrock agents, Python, FastAPI, SQL, and React to create knowledge bases and personalized learning paths.- SaaS Builder Learning Experience (SBLX): Managing technical strategy and team coordination to enhance SaaS learning courses, achieving a 214% enrollment increase in 2024. I oversee backlogs, metrics tracking, and delivery timelines.- Team Collaboration and Agile Practices: Working with engineers, product managers, and stakeholders to deliver solutions, support Agile workflows, and align on priorities and risks.- Automated Analytics & Reporting: Built AWS QuickSight dashboards with SQL in Redshift, providing real-time insights and cutting reporting time for 700+ data points.- SaaS Boost Architecture: Delivered AWS SaaS Boost, an open-source platform accelerating SaaS migrations. As Agile lead, I guided teams to deliver iterative improvements for developers and customers.- I leverage a broad range of AWS services across compute, storage, serverless, machine learning, and analytics to design and implement solutions that meet the needs of my delivery responsibilities. Combining the technical depth of an architect with the delivery expertise of a program manager, I create scalable systems that automate workflows, optimize processes, and solve complex challenges.- Delivered technical prototypes and scalable AI workflows while fostering collaboration and aligning innovation with business goals.- Partnered with leadership to create clear communication strategies, ensuring transparency on objectives, risks, and outcomes.

As the Director of Agile Delivery, I led the adoption of the Scaled Agile Framework (SAFe®) and served as a Release Train Engineer.- Transitioned from project-based to value stream funding, aligning investments with strategic goals.Collaborated with executives and product leadership to define portfolio strategies and prioritize innovation.- Facilitated Program Increment (PI) Planning sessions to align teams and stakeholders.- Defined and tracked PI Objectives to ensure alignment with business and technical goals.- Maintained the Program Roadmap and adjusted plans based on feedback and priorities.- Established an Agile governance model to standardize practices and improve coordination.- Mentored Scrum Masters and teams to enhance Agile maturity.As an Agile Coach & Technical Program Manager, I manage technical projects that support business goals and improve team efficiency.- Delivered on-time releases by resolving production issues, feature requests, and impediments.- Coordinated with teams to design scalable workflows and align deliverables with priorities.- Improved estimation and planning processes for more predictable outcomes.- Guided teams to adopt quality ownership and Agile testing practices.- Restructured teams into full-stack vertical teams, reducing delivery timelines.- Provided consistent updates to stakeholders on progress and risks.As a Technical Leader, I applied program management and engineering skills to deliver solutions.- Administered and customized Atlassian products (Jira, Confluence, Helpdesk) to align with workflows.- Designed Jira configurations to improve collaboration and streamline project management.- Used Zapier to integrate APIs and enhance workflow efficiency.- Automated processes and improved performance with custom scripts.- Modernized legacy processes with engineering teams to improve scalability.

As the Director of Agile Services at IPT Associates, I was brought on to establish an Agile Delivery line of business in the public sector to complement their existing work in the government sector. I took on the lead delivery role for one of our most strategic clients, successfully launching a new service offering. Reporting directly to leadership, I leveraged my consulting background to integrate agile methodologies and align operations across both sectors. I also applied a sales engineering approach to effectively demonstrate the value of our solutions, fostering strong client relationships. My focus on cross-functional collaboration helped build a high-performing agile culture, supporting growth and delivering quality outcomes across the organization.

As EVP of Delivery at Universal Mind, I led our consulting efforts and client development initiatives while overseeing employee management across the organization. Reporting directly to the CEO, I played a key role in shaping the company’s strategic vision and ensuring the successful delivery of innovative market solutions. I fostered strong client relationships, translating their needs into high-quality, tailored digital solutions. Additionally, I cultivated a collaborative and high-performing team culture, ensuring alignment across departments to drive exceptional outcomes and support business growth.

As Director of Technology, I supported the EVP of Technology and managed a team of over 75 software contractors across a range of strategic engagements. In addition to consulting on technical solutions, I served as a Solution Architect, leading the development of rich internet applications for Fortune 500 clients such as Cisco, Meijer, and Amway, as well as SMBs and organizations like the Colorado Board of Education. My responsibilities included driving the successful delivery of high-impact projects, fostering collaboration, and ensuring innovation remained at the core of our technical strategy.

At Walker Information, I advanced from Help Desk to Development Manager, gaining hands-on experience in multiple technical roles. I began as a Perl Developer, specializing in data engineering for pipelines into Oracle, and later transitioned into web development. As I grew within the company, I became the Technical Lead for strategic customers, managing technical staff and ensuring the successful delivery of tailored solutions. This progression gave me a strong foundation in both technical execution and team leadership, allowing me to effectively bridge the gap between development and customer needs.