Carrie Eaton Email & Phone Number

California, United States

Collaborate with senior management and unite cross-functional teams to gather insights and drive the growth and improvement of Sandstone Care's operational processes and tools with a focus on expanding patient reach, enhancing patient care, and streamlining billing and collections.

San Francisco Bay Area

• [SAGE was acquired by National Veterinary Associates in June 2022]Provided consultation, advice, and oversight for complex and impactful business initiatives including:
• M&A Practice Development and Execution: Developed and executed a comprehensive playbook for SAGE's M&A activities, including due diligence, portfolio company support, and platform management. Oversaw a transition team.
• Macro Assessment of Back Office Operations for Shared Services Group: Conducted a comprehensive assessment of value streams (H2R, P2P, O2C, etc.) to identify efficiency opportunities and establish a foundation for.

San Francisco Bay Area

As a trusted advisor, developed and implemented technical and process improvement strategies to enhance clients' business operations. Engagements included creating a detailed product development roadmap, outlining tasks at every stage. This roadmap allowed the organization to efficiently design, manufacture, launch, and scale multiple direct-to-consumer.

San Francisco Bay Area

• Led conception, design and all phases of planning, implementation and support of digital transformation initiatives at The Melt, a Sequoia-backed, technology-driven restaurant chain.
• Digital customer loyalty program
• In-store ordering kiosk
• Catering Box with Active Climate Control for Transporting Delicate Food Items (co-inventor; patented)
• Adjusting In-Store Media to Customer Preferences (co-inventor; patented)

San Francisco Bay Area

• Managed the implementation of centralized management systems for a nationwide refranchising initiative.Analyzed the structure, policies, and operations of the Marketing and Operations teams to recommend and implement.
• Print management solution that leveraged store profiling, significantly reducing waste, production and shipping costs
• Content management system developed within Microsoft Sharepoint, leveraging search, workflow and audiencing functionality

San Francisco Bay Area

Established a structured process and evaluation criteria for managing change requests, ensuring accurate cost, value, and risk assessments to prioritize and allocate limited resources to approved changes.Led a team of Project Managers and Business Systems Analysts overseeing portfolio projects across various business areas, including Marketing, Store.

San Francisco Bay Area

Managed a team of Business Systems Analysts tasked with gathering business requirements, overseeing acceptance testing, creating implementation materials, coordinating implementations, and providing post-implementation support for retail systems development projects.Appointed by the CEO to lead a cross-functional task force of 12 senior managers to address.

B.A.

Education record