IBM, a world leader in technology and consulting, rolled-out one of its biggest digital technology learning transformations – SAP Learning Hub in 2015. My role has a clear focus on reporting to a matrix organization, project delivery to ~18, 000 colleagues worldwide, a structured learning & development approach, shaping multi-skilled individuals, to serve/deliver to its specific customer base effectively. With complex projects, high-value tasks, and improved capability by ensuring delivery of outputs via SAP learning hub utilization within budgets and timescales. Using Agile, waterfall, and SCRUM. Virtually manage 5 to 7 team members as Helpdesk, located in Manila. Stakeholders managed over 10k users and 20 Change Managers across project teams, worldwide.Responsibilities: Develop detailed project plan and strategies with senior leaders, understand technology and system, solve issues, mitigate and manage risks (RAID), support overall learning programme aligned with transformation objectives, establish ways of working, instructional design, ongoing governance of policies and procedures including KPI dashboard management, liaise with programme teams, L&D/change managers from different businesses located in over 12 different countries, & third-party supplier, to identify competency-based learning framework and incorporate L1 and L2 evaluation methodologies. Learning plans include SAP BW, S/4 HANA, Success Factors, Customer Relationship Management (CRM), MM, MI, FI & SCM, among many others.

In 2007, Royal Dutch Shell plc, commonly known as Shell, an oil & energy world leader, rolled out its largest transformation & organisation design (OD) programme investment, via SAP globalisation & upgrade from Legacy to R3, to 35 countries with 12,000 users worldwide. I report in a matrix global organization to lead, manage & maintain end-to-end strategies of stakeholder & team management, organisation design, individuals’ multi-skilling/learning & development, SME /trainer certification & process transfers, pre/post GO -Live. Managed teams ~20 to 45.Responsibilities: Design, develop, deploy and maintain a country-specific detailed plan for organisation business design (OD) programme, team (FTE) resourcing, budget forecasting, capability development, participation in testing/simulation activities, stakeholder management, communication, SME certification, lessons learned, process migration & rewards/recognition. Secure stage-gate sign-off & compliance from senior leaders, HR & business. Work independently facilitating meetings & workshops to design & validate the target operating model (TOM) using global business OD strategy and ensure correct mappings and controls. Create effective governance mechanisms, present materials to senior leaders and stakeholders. Identify, escalate issues/concerns, ensure progress is tracked & communicated to stakeholders. Ensure timely & accurate input of data & changes to the database. Build a network with business leaders & change agents to provide assurance and ensure cross-business issues are identified and addressed. Maximize the use of toolkits & frameworks to integrate a culture of integration & positive teamwork. Mitigate segregation of duties (e.g., SOX) & risk governance by liaising with control teams, business meetings with senior leaders & OD/Learning network communication & process-sharing events. Develop KPI/metrics, maintain/oversee reports & communicate progress to customers.

AMI Semiconductor, now ON Semiconductor is a leading manufacturing semiconductor company in the Philippines headquartered in Pocatello, Idaho, United States. In 2006, its senior leaders embark on a huge culture transformation to enable process, system and people improvements.Responsibilities: Design and deploy OD interventions on Business Process Reengineering, Culture Building, Teambuilding and Leadership Development. Understand performance drivers. Lead gross margin cost and productivity best-fit improvements. Responsible for the organisational design and people learning and development using a planned process in an organisation’s culture through, the utilization of behavioural science technology, research, assessment, learning methodologies and theory. Project Management using Balanced Scorecard, Lean Six Sigma and DMAIC methodologies. Helps improve an organisation’s problem-solving capabilities to achieve key goals; planning and implementing change management capabilities to diagnose organisational problems and solutions, and management/leadership strategies to help identify leadership issues that will produce organisation improvements. Lead strategic planning using SWOTT analysis and recommend solutions to senior leaders and managing directors.

INTEL CORPORATION is a world high-quality manufacturing and technology innovation leader with established chipsets manufacturing plants and sales and marketing offices in the Philippines until 2012. In 1997, I became a pioneer and for almost 10 years, a part of a well-loved company with a clear vision, mission, and well-defined and implemented core values. I started as a manufacturing specialist and rose from the ranks to technical training engineer.Responsibilities: Program/Project Management to improve technical competency and operational efficiency. Administer training needs assessment and gap analysis. Design core competency development for Manufacturing Technician (Operators), Engineers and Non-exempts technical, non-technical employees (admins/trainers). Design behavioural training modules, team development and organisational development activities based on business needs and stakeholder expectations. Acts as a performance consultant for business process improvements including third party identification and accreditation liaising with appropriate teams – e.g., Purchasing, Legal. Defines recommend and deploy training interventions, competency support. Provides and facilitates employee development programs; recommends and implements employee development systems, training curriculum development & deployment and other Training-led initiatives. Facilitates new training systems, tools and methodologies. Responsible for Global Communications and marketing of classes and services offered by Intel University. Operate SECC machines.

Final Quality Controller/Line Leader☆Worked with Engineers to design and implement quality checks☆ Led ~20 team members in the day-to-day operations