Elizabeth Wester Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Towson, Md

As a Managing Director, I am responsible for the success of the business through the achievement of sales plans and profit goals. I analyze every aspect of the business to identify areas of opportunities and am proactive in taking action and leading the team to improve results. My essential responsibilities include:-Achieving and exceeding the company's sales plans and profitability goals-Utilizing reports to gather data to identify sales by units, gender, product placement, visual presentation, stock levels, and window presentations-Ensuring maximum overall bottom line profitability by analyzing store profit and loss results-Leading store team to drive sales through training and exemplifying outstanding customer service-Identifying and recruiting associates who are sales and customer service driven, and developing them for succession planning-Managing expenses, including payroll, within planned budget-Managing expectations through frequent evaluation of each associate's performance against goals on a monthly and annual basis-Creating additional business opportunities by ensuring that the clientelling program is being utilized to company standard

Towson, Md

As a Sales Manager, I was responsible for assisting the Managing Director in the day-to-day operations, and ensuring established sales and profit goals were met both individually and as a team. In addition, I would assist with the supervision and training of staff through coaching and modeling Lacoste standards of customer service. My core job responsibilities included:-Assiting with achieving sales plan and key performance indicators as set by the company-Leading the store team to drive sales through constant training and modeling of outstanding customer service skills-Monitoring and controlling budgeted expenses with a focus on payroll management and supply expenses-Assisting with the store's visual directives-Assisting in the recruiting process, including conducting associate and management interviews-Protecting store assets and inventory by preventing loss either by theft or improper paperwork and procedures