We help people achieve reading goals by tracking their reading and participating in reading challenges

• Implement 1-on-1 full-immersion English language lessons via video to Chinese students aged 5-12• Provide detailed feedback to parents after every lesson to enhance student outcomes• Maintain 5.0/5.0 parent feedback rating

• Developed and implemented lessons across eight subjects and three grade levels• Taught two complete school years (May-March), including English Camp, Summer School, and the Thai Teacher English Development Program• Initiated use of ClassDojo as a classroom management tool across the English Program• Established positive relationships with students, parents, fellow teachers, administrators and staff

• Led Customer Success team to refine onboarding and implementation processes• Collaborated with colleagues and C-suite executives to iterate and improve the product based on customer feedback• Built and managed relationships with healthcare organizations including Harvard Medical School and University of Maryland Medical System

• Conducted in-person and online implementation, training, and follow-up presentationsof healthcare IT SaaS product • Initiated and led monthly meetings to cultivate discussion among colleagues regarding trends within healthcare and IT• Developed and instituted tiered reward system to celebrate success of clients

• Oversaw day-to-day operations and marketing for Charm City Pedal Mill, 16-person bike that hosts tours and parties on-the-go • Developed 2013 grassroots marketing and PR campaign to garner local exposure, leading to a 53% increase in sales• Established mutually beneficial relationships with restaurants in Fells Point and Harbor East neighborhoods• Managed website, email and social media to connect with customers and promote special events• Hired and managed 6 part-time associates• Entrepreneurial experience, general management of business demands, organizational skills and out-of-the-box creative thinking

• Fostered customer relationships to improve sales and maintain satisfaction• Processed customer orders, provided quotes, and fielded returns and exchanges• Managed account shipment schedules, ensured timely delivery and expedited orders to maintain prime accounts

• Worked as part of a team that was consistently ranked top 5 in the country in sales• Drove sales and company awareness through in-depth product knowledge of the UA brand

• Led team to the third Division III Sweet 16 playoff game in school history• Assisted in recruiting – player evaluation, campus visits, recruit calls and emails• Developed game scouting reports – responsible for team tendencies of opponents