• Transformed team engagement, cross-team collaboration, and support for Agile processes within the SAP Ariba Cloud Operations team (data center operations)• Catalyzed process changes to significantly improve project intake and prioritization, blocker visibility/resolution, backlog quality, and dependency management• JIRA ninja: built dashboards and tools for project level kanban, team queue management, reusable ticket templates, and automated backlog prioritization

• Led Agile transformation initiative as Product Owner for cross-functional Agile Transformation Team• Key accomplishments included: identifying and mentoring ScrumMasters for 15 teams; coaching all teams on user stories, Agile estimation, release planning, and Scrum ceremonies; Agile training for managers, Product Owners, and ScrumMasters; significant redesign of JIRA workflows and screens.

• Provided Agile training, coaching, and consulting to multiple Bay Area software companies, including RocketFuel, Castlight Health, GREE, YouSendIt, and Rdio• Guided a mid-sized software company through a complete Agile transformation, including training and coaching 12 Agile teams (Scrum and Kanban)• Designed and facilitated Agile Coaching Circles - group coaching for ScrumMasters and Agile Coaches• Led introductory workshops on Holacracy and helped a small consulting organization adopt Holacracy

• Coached and mentored over 45 different Agile teams on a wide range of topics, including improving user stories, estimation, sprint planning, release planning, and retrospectives• Led 2-day Introduction to Agile/Scrum training classes for over 350 employees. Designed and led a 1 day Advanced ScrumMaster training class.• Lead multiple efforts to improve Agile health and scale organizational agility – created ScrumMaster and Product Owner competency models, organized ScrumMaster community of practice, led regular presentations on Agile topics, etc.

• Core member of the Agile Transformation Team which led Salesforce’s adoption of Agile Software Development in 2006 • Coordinated the activities of over 25 Scrum teams building the Force.com cloud platform. Created innovative practices around dependency management, release planning, Scrum-of-Scrums, and sprint reviews. We implemented most of the “Scaled Agile Framework” (SAFe) before it existed and I was essentially the “Release Train Engineer” as defined in that model.• Hired and managed a team of ScrumMasters and Program Managers providing leadership to Scrum teams building the Force.com cloud platform• Agile Program Manager for the first release of the Salesforce AppExchange (rescuing a troubled project)

Managed successful delivery of multiple simultaneous development projects for the company’s industry leading e-learning web site. Included significant management of India based development teams.

Managed four successful releases of the company'’s flagship product “"Personify CI”" an enterprise software application used by Fortune 500 companies for complex web analytics.

Project Manager for numerous IT consulting and custom development projects. Clients included Hewlett Packard, Franklin Templeton, First USA, Charles Schwab, and Sega.

Software developer and technical lead for IT consulting and custom development projects