Ebamu Solange Forka Email & Phone Number

Yaoundé Vi, Centre, Cameroon

proactively develop customer relationship, anticipate and provide solutions to customer needs and give high priority to client satisfaction with responsibility of meeting or exceeding agreed performance targets and objectives.Work to onboard clients and develop portfolio through the sales of direct banking products and services.Track and provide weekly reports on portfolio performance.Act as a liaison between clients and other internal departments ensuring timely and accurate resolution of issues.Customer orientation.

Limbe, Southwest, Cameroon

Customer service. Welcomed, received and prospectively assisted clients.Created awareness among the general public about the institution's products and services.Appreciated loan files, monitored and recovered loans.Conducted account checking, balanced accounts, registered orders, statements and prepared journals.