Erin Bartke Email & Phone Number

Missoula, Montana, United States

Lindon, Utah, United States

Managed and responded to customer inquiries and concerns via Zendesk and Sprout, ensuring prompt responses and accurate resolutions. Developed and maintained email templates to help streamline response times, thus reducing average handling time per ticket. Worked with cross-functional teams to escalate and resolve complex customer issues.

Salt Lake City, Utah, United States

Built and maintained strong relationships with a portfolio of customers, serving as the primary contact point for all inquiries. Managed more than 400 average weekly outbound and inbound sales-related contacts through email, chat, and phone support following TCPA guidelines. Collaborated with internal teams to proactively manage accounts and come up with.

Salt Lake City, Utah, United States

Started as seasonal gearhead in September 2021 and promoted to Seasonal Team Lead in September 2022. Managed a team of 20 inbound customer service representatives, ensuring that the team stayed on schedule and met both personal and company sales goals. Provided personalized and focused coaching for representatives by auditing phone calls and chat.

Salt Lake City, Utah, United States

Responsibilities included weekly top rope/boulder/lead climbing resets, making sure to follow all safety protocols while innovating creative routes to challenge diverse skill levels. Independently managed one’s own time for route creation and construction to ensure that all tasks were completed within the expected timeframe each day. Collaborated with a.

Salt Lake City, Utah, United States

Greeted customers at the door and determined their individual needs. Maintained a comprehensive knowledge of ongoing sales and promotions in order to assist customers effectively and achieve company sales targets. Collaborated with colleagues to update product displays and create an engaging salesfloor environment. Operated a POS cash register and.

Franklin, Tennessee, United States

Contributed to making rock climbing a more accessible and fun sport for all ability levels, working with diverse teams to ensure that the facility had something for all skill levels. Responsibilities included weekly top rope/boulder/lead climbing resets, making sure to follow all safety protocols for working at height. Collaborated with a team to ensure.

Franklin, Tennessee, United States

Operated a POS cash register to collect payment from customers in an efficient manner. Used in-depth knowledge of constantly rotating salesfloor and current promotions in order to better assist customers in making purchases in order to meet both individual and company-wide sales goals.. Responsible for keeping the salesfloor presentable and tidy.