Eric Baugher Email & Phone Number

Frisco, Tx, Us

New York, Ny, Us

Lead large team of quant analysts and data scientists, providing business intelligence support to Chase Home Lending customer operations within the mortgage servicing line of business.- Manage 400+ recurring reports run on multiple platforms including SQL Server, Oracle and Tableau. Monitor report delivery SLA, % of automation and delivery of ~250 change requests annually.- Led design of the Early Resolution Loss Mitigation application data model on the enterprise data lake. Created cross functional project to build requirements, develop data model, perform UAT and deploy database.- Partner with scrum team using Agile sprint process to land tables, alter procedures and deploy solutions to support business initiatives. Prioritize IT stories with business and manage delivery expectations. - Produce analytics for urgent regulatory and compliance requests. Quickly coordinate requirements with business executives and coach developers to a final product.- Support large-scale enterprise IT data migrations to cloud (GOS) servers by identifying impacted reports, creating project plans, developing target state data sources and executing report migration strategies.

West Palm Beach, Florida, Us

Led multiple teams of analysts to provide business intelligence support for mortgage servicing operations, governmental compliance and investor portfolio management.- Ensure executive level analytics provide accurate and concise performance assessments to allow executives to make informed business decisions.- Design and lead projects to integrate new or changing third party vendor data into the enterprise data mart. Develop new reporting capabilities from vendor data.- Offer strategic insight to senior business managers based on results of trending analysis.- Provide actionable information to business managers through operational, pipeline, compliance and control reporting.- Research critical data source issues, then design strategic initiatives to improve data quality and reporting accuracy. Drive business requirements to data warehouse architecture teams.- Mentor multiple managers, providing professional growth to direct reports. Lead team of around 20 subordinates, performing functions like hiring, training and performance reviews.

Washington, District Of Columbia, Us

Provided operational reporting to the National Servicing Organization (NSO) which managed the credit risk of over 3 trillion dollars of the US housing market. - Designed and built the Servicing Key Performance Indicator Dashboard, which compared and scored critical NSO metrics to target expectations. This report was leveraged by officers and senior executives to monitor the overall performance of the NSO’s primary performance indicators. Reviewed data with executives in a monthly multi-site forum.- Led project to create a SharePoint based centralized reporting request tracking system with process and training roll-out to 50+ analysts. This led to visibility into, and management of reporting requests which enabled effective resource allocation, increased efficiency, and provided standardized quality controls for reporting accuracy. The design also included an integrated content management solution with a centralized location for storing work products, query code, and evidence of quality control review and approval.- Led the creation of a comprehensive operational reporting package for the NSO; owned, maintained and managed the production of this monthly 190+ page deck.

Manage a team of analysts to coordinate the production of operational reporting and analytics for the primary servicing platform. Support portfolio managers and senior executives with the credit risk management of our servicing portfolio by providing operational, statistical and equity analysis.· Coordinate the polished delivery of weekly ad hoc requests from senior management, including the CEO, COO and both Executive VPs· Provide critical data points to external partners such as the US Treasury and GSEs· Set precise goals, customized for each BA, and perform evaluations of staff performance, designed to maintain a reputation of excellence for the team· Direct my team’s assistance with the monthly production of the primary Operational Data Intelligence report, which is seen as the source of truth for servicing operations· Maintained a Net Present Value pricing model for Real Estate Owned

Used various data mining tools to capture and interpret large amounts of complex data to formulate concise conclusions regarding portfolio dynamics and trends. Possess vast knowledge of investor reporting and accounting, default management, loss mitigation, foreclosure and bankruptcy processes. · Created complex delinquency Forecasting Model with a daily forecast variance analysis· Provided critical daily delinquency data points for senior management· Reconciled asset performance to loss expectation models· Mentored and assisted in managing Junior Analysts

Provide operational data intelligence and analytics to all functional business managers within our Risk Mitigation departments. Perform ad hoc queries to track asset performance through each delinquency stage from 30+ to REO. Designed multiple tools in Excel for various business groups to manage their independent products. · Designed operational scorecards to give MTD tracking of departmental metrics· Validate data for integrity and performance benchmarking· Assist in tracking the data integration between Homecomings and Residential Mortgage· Automated countless reports using an assortment of software and methodology

Us

Dealt with servicing issues pertaining to property taxes, insurance, loss mitigation, credit risk, bankruptcy and escrow analysis. Participated in various special projects.· Contributing member of the loan servicing Total Impact team. Our goal was to create innovative ways to decrease roll to loss rates and increase performance of company assets.o Used analytical techniques to cut delinquency rates by discovering trends and implementing campaigns designed to increase cure rates o Analyzed special projects success against benchmarks • Ran queries in Access and LSAMS to retrieve data pertinent to actively proceed with projects and campaigns. Compiled data for complex analysis and presentation.· Completed Mortgage Bankers Association Certification coursework

Ma, International Business

Bs, Finance