Emily Johnson

Emily Johnson Email and Phone Number

Principal IT Software Engineer at Boston Scientific - Contact Center Specialist @ Boston Scientific
Marlborough
Emily Johnson's Location
Burnsville, Minnesota, United States, United States
Emily Johnson's Contact Details
About Emily Johnson

Experienced Senior Voice Network Engineer with a demonstrated history of working in the medical device and travel industries. Skilled in Telephony management for contact centers utilizing NICE inContact Cloud Contact Center, Avaya Products, Active Directory, and Windows Server. Strong information technology professional with an AAS focused in Networking and Data Communications from Hennepin Technical College.

Emily Johnson's Current Company Details
Boston Scientific

Boston Scientific

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Principal IT Software Engineer at Boston Scientific - Contact Center Specialist
Marlborough
Website:
bostonscientific.com
Employees:
10
Company phone:
+1 800-876-9960
Company email:
info@bostonscientific.com
Emily Johnson Work Experience Details
  • Boston Scientific
    Principal It Software Engineer
    Boston Scientific Feb 2024 - Present
    Marlborough, Ma, Us
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  • Boston Scientific
    Senior Network Engineer
    Boston Scientific Mar 2016 - Feb 2024
    Marlborough, Ma, Us
    Technical lead for NICE inContact CXone Cloud Contact Center. Responsibilities include establishing the scope of the requirements for each individual Contact Center, design of solution to be implemented, construction and scripting in CXone, Functional Testing, support of user acceptance testing, change control, go live and runtime support.
    View
  • Boston Scientific
    Network Engineer Ii
    Boston Scientific Nov 2013 - Mar 2016
    Marlborough, Ma, Us
    View
  • Carlson Wagonlit Travel
    Telecom Analyst
    Carlson Wagonlit Travel Feb 2006 - Nov 2013
    Minnetonka, Minnesota, Us
    View
  • Hsbc
    Cic Analyst
    Hsbc Dec 2005 - Feb 2006
    London, Gb
    View
  • Metris Companies
    Cic Tech 2
    Metris Companies May 2005 - Dec 2005
    Us
    View
  • G&K Services
    Pc Level 1
    G&K Services 2002 - 2005
    Minnetonka, Mn, Us
    View
  • Colorspan Corporation
    E-Mail/Network Administraor
    Colorspan Corporation 1999 - 2002
    Us
    View
  • Macdermid Colorspan
    Network Administrator
    Macdermid Colorspan 1999 - 2002
    Waterbury, Ct, Us
    View

Emily Johnson Skills

Telecommunications Vendor Management Call Centers Troubleshooting Disaster Recovery Networking Avaya Process Improvement Visio Telephony Itil Customer Service System Administration Vpn Windows Server Active Directory Data Center Servers Sharepoint Acd System Deployment Wan Lan Wan Project Management Business Analysis Windows Voip Contact Centers Cti Avaya Technologies Lotus Notes Vmware Call Center

Emily Johnson Education Details

  • Normandale Community College
    Normandale Community College
    Networking And Data Communications
  • Hennepin Technical College
    Hennepin Technical College
    Networking And Data Communications

Frequently Asked Questions about Emily Johnson

What company does Emily Johnson work for?

Emily Johnson works for Boston Scientific

What is Emily Johnson's role at the current company?

Emily Johnson's current role is Principal IT Software Engineer at Boston Scientific - Contact Center Specialist.

What is Emily Johnson's email address?

Emily Johnson's email address is em****@****ail.com

What is Emily Johnson's direct phone number?

Emily Johnson's direct phone number is +150868*****

What schools did Emily Johnson attend?

Emily Johnson attended Normandale Community College, Hennepin Technical College.

What skills is Emily Johnson known for?

Emily Johnson has skills like Telecommunications, Vendor Management, Call Centers, Troubleshooting, Disaster Recovery, Networking, Avaya, Process Improvement, Visio, Telephony, Itil, Customer Service.

Who are Emily Johnson's colleagues?

Emily Johnson's colleagues are Ronan Coffey, Kapil Dahiya, Jorge Coto, Norah Mendez, Jeanette Persson, Lizeth Palacios, Renee Totman.

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