Emma Bednar Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Brought on to work directly with COO as the first operations hire in Canada. Initial responsibilities focused on leading the recruitment and hiring process, and later focused on changing and implementing new HR systems and processes for the Canadian team.Achievements- Managed recruitment; Increased headcount from 30 to 60 within 4 months(positions included Customer Service, Sales, Finance/Accounting, Marketing, Videographers, Web/app Designers and Project Managers)- Implemented HR systems and processes; Assisted in the creation of the company handbook, onboarding / offboarding processes, and attendance / time off policies - Led the transition to a new HR software for Canadian team; allowed for more efficient communication and processesResponsibilities - Managed all HR functions for 60+ employees including updating and maintaining records, assisting in payroll and issuing ROE’s - Conducted orientations and all administrative tasks related to onboarding of new employees- Handled employee questions and conflicts, conveyed information to management- Office Administrative tasks; Ordered office supplies, scheduled interviews with management, tracked company equipment (laptops, headsets etc), organized company events (holiday party, team nights)

Toronto, Canada Area

Started in the company as Direct Sales Representative and was promoted after 5 months to HR Administrator and Recruiter due to strong interpersonal and leadership skills. Achievements- Wrote new job advertisements which increased application response rate from 19% to 25%; tracked progress and made changes to further improve results to 28%. Total amount of applicants increased by 54%- Created and implemented a recruiting system which improved candidate closing rates from 30% to 60% Responsibilities- Phone Screened 30-40 candidates on a daily basis - Conducted orientations, background checks and all administrative tasks related to onboarding of new recruits- Provided coaching and trained newer recruiters to improve their interpersonal skills and results- Planned and executed corporate events including fundraisers for Operation Smile, as well as team building events and trips for 20-25 people

Toronto, Canada Area

•Responsible for following leads and assisting customers, engaging them in conversation and then encouraging them to buy products and services•Responsible for explaining competitively priced service plans as well as product and service benefits to customers. Organizational duties include:-Planning and scheduling daily routes. -Filling in forms with customers and completing all administrative tasks. -Monitoring sales activities and proactively taking necessary action to re-direct efforts as needed.Developed leadership skills through:-Identifying the training needs of junior or new staff members-Providing advice and support to junior or new staff members-Wrote and executed short lessons on improving sales and personal development-Assisting in the interview process for new candidates

Halifax, Canada Area

Sole Sales Representative of an independent high-end women's boutique storeAchievements-Created and maintained Instagram page which successfully increased revenue by 8%-Consistently achieved and surpassed daily sales targets -Built personal relationships with customers to encourage long-term patronageAdditional Responsibilities-Managed store-Assisted in order selection and processing-Designed store layout to showcase new products -Provide exceptional customer service and shopping experience

Senior Sales representative and Keyholder of local Artisan gift shop AchievementsAfter 1 year as a Sales Representative I was promoted to Jewelry Purchasing Manager Responsibilities -Placed and processed all Jewelry orders; tracked trends and made changes when necessary-Visited Trade shows with management to select new artisans and products-Created product displays, descriptions and information tags to encourage interest-Open and close store; Supervise employees -Assisted customers; provided knowledge on over 200 local artisans