Eben Smith Email & Phone Number

Salt Lake City, Utah, United States

· Identified process pain points and worked closely with directors and upper leadership to implement a formal process that aligned with agile principles and streamlined software development lifecycle. This resulted in a change from releases occurring every few weeks to multiple times per day, with fewer defects found after releases.· Owned defect creation and management processes.· Own the QA process for UI, backend, and databases for all of MarketDial's product verticals.· Lead QA department spread across multiple teams as well as working as an individual contributor on all projects· Devised, implemented, and maintained automated test suite using Cypress and Javascript. · Trained all team members on automated testing, standards, and best practices.· Created our team's monitoring and alerts as well as our on-call production support strategy. · Organize and manage testing requirements, processes, and guidelines.

Salt Lake City, Utah, United States

· Creator and leader of the Quality Chapter.· Worked closely with Product and Development to create processes around QA.· Training junior level qa.· Wrote tests using element and flood.io to create load testing for our servers

Cottonwood Heights, Utah, United States

· Became a leader of the Quality Guild.· Help to implement and enforce processes to assist the team in becoming more agile.· Work with leadership to address shortcomings in manual testing.· Mentor and educate other Software Quality Engineers.· Write tests in an inhouse testing framework based on Ruby and Selenium.

Salt Lake City, Utah, United States

· Created an automated testing strategy using Ruby, Watir-Webdriver, and Cucumber.· Implemented a testing methodology that addressed past issues with brittleness and the fast paced development environment of the company. · Worked closely with the Manual Quality Assurance Team to create a symbiotic test plan where manual test plans were transitioned into automated test plans.· Helped create an integrations system that allowed us to take thousands of properties from single family home aggregators and create properties within our own system.· Created a dashboard that displayed test pass/failures for test transparency and visualization.· Hired and mentored the automation team, including an international team working remotely.

Salt Lake City, Utah, United States

· Helped to create processes that allowed the team to deliver software on very aggressive schedules.· Researched, evaluated, and implemented automated testing tools within the team, mentoring fellow QA Engineers.· Implemented a GIT repository for tests, and educated team members on the use of GIT.

Salt Lake City, Utah, United States

· Responsible for all phases of the test cycle including Functional, Integration, System, End to End, Regression, Manual, and User Acceptance Testing.· Participated in software requirement, specification, and design reviews.· Designed, reviewed, and implemented custom automated solutions.· Researched, evaluated, and implemented automated testing tools and utilities.

Salt Lake City, Utah, United States

Development Manager· Addressed leadership concerns of employees: established roles, projects, goals, and key processes for all my employees.· Integrated Documentation with QA.· Introduced a comprehensive, organized timeline for development, testing, and deployment.· Shortened the development and QA cycle from 3 months to 3 weeks to increase agility of teams.· Worked with the Product Team to align their goals with the process of the Development Team.· Bridged the gaps between Technical Support, Product and Development to create a more seamless development process and ensure the highest possible quality product.Quality Assurance Manager· Implemented departmental procedures for all QA employees to more efficiently and rigorously perform acceptance and regression testing.· Implemented more comprehensive release notes to facilitate communication.· Worked with tech support and account management after each release to ensure QA was aware of any defects reported by client base.· Assessed needs of department, and hired and trained new QA developersQuality Assurance Developer· Redesigned Fitnesse/Selenium Test Suite to address software defects, quality issues, and refine acceptance criteria..· Worked with the development team to regularly deploy software updates and defect fixes.