Eben Jacobs Email & Phone Number

Managing the IT infrastructure for the LA Group ( Skye Distribution (Converse) and Polo )Main projects implemented include the following-ERP Upgrade from AX 2012 R3 to Dynamics D365 Finance and Operations-Microsoft BI Portal - Extensive Knowledge building Key KPI Performance Indicators.-Building complex and detailed reports for Operations Departments-Obtained key capabilities in the Distribution and Retail Environments -Critical part of the Bond Clearing and planning process with Sales Orders-ERP Upgrade from AX 4.0 - AX 2012 R3 - Warehouse Module Included-EDI process for Bond Duty Clearing-Just Enough Demand Planning and Forecast (mi9)-Fortinet PABX and Firewall Solution-Qlik Sense BI Portal for the business-Hyper V infrastructure and Storage -Veeam Backup solution-VIP Payroll - Sage-RTT Warehouse implementation Responsible Duties include-Data Analysis and forecast planning-Business Report Writing in SQL - General Ledger - Stock Transaction - Stock Allocations - Sales and Purchase order Management- Microsoft 365 - Products Suites (Extensive Knowledge) - Veeam Backup Solution- Centralized and controlled printing- Multimedia Equipment- PABX, Network and Firewall- Active Directory and DNS record management- ERP Interface monitoring and control

ICT Management ensuring compliance with corporate governance. These include:• Managing 3rd parties and the outsourced service provider• Receiving all the escalations from business and giving feedback to the issues in set committees and forums• Handling feedback to Directors for all incidents in the environment and ultimately being responsible for resolving them with the assistance of the outsource partners. • Investigate cost saving mechanisms for the organization and presenting them to management for consideration. • Monitoring Service Level Agreements for the outsource partners and ensuring adherence to the agreed levels• Managing the Wide Area Network • Managing the Local Area Network, • Managing the Server Infrastructure (SCOM)• Managing the End User Support (SCCM )• Application Management• Procurement functions• Managing the Training• Managing the Security Environment• Managing the Service Desk. (Remedy)• Asset management and reporting (SCCM and Remedy)

7. Roll out of Track-it Management System for assets and service desk for Imperial Commercial.8. Setup of the Active Directory and Exchange mail servers for the Imperial Commercial9. Intranet and Telephone management setup for Imperial Commercial on SQL platform.10. Manage the process of building a compliant Data Centre for Imperial Commercials.

Johannesburg Area, South Africa

. I was Part of the team setting up the server and network infrastructure at Johannesburg Roads Agency (JRA) with the establishment of the entity in 2001 including-Microsoft Exchange-Active Directory-Citric MetraFrame Terminal Server Environment-Central Printing Solutions-Access to legacy City of Johannesburg applications.2. Project lead with the JRA Head Office move from Metro Centre 14th Floor to 66 Sauer Street, Responsible for 7 floors network points, power, and the Data Centre build. Had no down time, all successful.3. Part of the Project team installing PeopleSoft ERP system and Hansen Workflow managing system replacing FMMS. After successful roll out I had to do the Management of the Application including-Access Rolls for the Application-Creating update packages and rolling the out-Security of the System-Management Reporting-Backup and restores-SQL Database Management4. Asset management (CA Unicentre) roll out for monitoring assets and systems availability at JRA5. Asset refresh program for the JRA – For Servers and desktops6. Won the award for best supporting unit for the JRA

1. I was Part of the team setting up the server and network infrastructure at Johannesburg Roads Agency (JRA) with the establishment of the entity in 2001 including-Microsoft Exchange-Active Directory-Citric MetraFrame Terminal Server Environment-Central Printing Solutions-Access to legacy City of Johannesburg applications.2. Project lead with the JRA Head Office move from Metro Centre 14th Floor to 66 Sauer Street, Responsible for 7 floors network points, power, and the Data Centre build. Had no down time, all successful.3. Part of the Project team installing PeopleSoft ERP system and Hansen Workflow managing system replacing FMMS. After successful roll out I had to do the Management of the Application including-Access Rolls for the Application-Creating update packages and rolling the out-Security of the System-Management Reporting-Backup and restores-SQL Database Management4. Asset management (CA Unicentre) roll out for monitoring assets and systems availability at JRA5. Asset refresh program for the JRA – For Servers and desktops6. Won the award for best supporting unit for the JRA

Johannesburg Area, South Africa

Active DirectoryLAN, WANCitrix Management

Johannesburg Area, South Africa

General Desktop Support